Nordstrom Visa Credit Card login, Bill Pay, Customer Service Phone Number

Check all details about How to login to your Nordstrom Visa Credit Card account? How to make bill payments? How to access customer service? How to apply for a new credit card and how to activate it?

What are the features and benefits of this credit card? Check all the latest updates in this article.

What is Nordstrom Credit Card?

Nordstrom credit cards are serviced by Nordstrom card services, Inc. and issued by TD Bank USA. Nordstrom card services also issue and provide services for the Nordstrom debit card. Customers will get three credit card options depending on their creditworthiness.

  • Nordstrom Credit Card
  • Nordstrom Visa Platinum credit card
  • Nordstrom Visa Signature card

All credit card members will get an exciting rewards points facility. Nordstrom credit card is a simple retail card that you can use only at Nordstrom. Visa Platinum and Visa Signature credit cards can be used anywhere Visa is accepted. Reward program details are mentioned below in this article.


  • Earn reward points on all purchases.
  • There are no reward limits and you can earn unlimited reward points.
  • Get zero liability protection by Visa.
  • Your credit profile will be shared with all major credit bureaus.
  • Get a chance to earn a $60 Bonus Note if you are applying first time subject to your approval and qualifying purchases on the same day.

Fee & charges:

Please have a look at the interest rates and charge details for all credit cards available by Nordstrom.

Fee & chargesNordstrom Credit CardNordstrom Visa Platinum credit card and Nordstrom Visa Signature card
APR for Nordstrom Purchases26.65% (variable)19.65% to 26.65% (variable)
APR for Non-Nordstrom PurchasesN/A19.65% to 26.65% (variable)
APR for Cash AdvancesN/A27.65% (variable)
Minimum Interest Charge$0.50$0.50
Annual FeeNoneNone
Cash Advance feeN/AEither $10 or 5% of the amount of each cash advance, whichever is greater.
Foreign Transaction FeeN/ANone
Late Payment penaltyUp to $40Up to $40
Returned payment penaltyUp to $29Up to $29

More information about the APR and fee is available in the linked document.


  • The cash advance fee and APR are on the higher side.
  • Higher than average purchase APR.
  • The rewards points program is not as exciting as compared to competitors such as Gap Good Rewards Credit Card or Cabela’s Credit Card.
  • No intro APR for purchases and cash advances.

How to log in to the Nordstrom Credit Card account?

If you already have a Nordstrom credit card and want to manage your account then you can visit the official Nordstrom card services website to log in and access your Nordstrom account.

Login prerequisites/requirements:

There are a few login requirements that every cardholder must remember.

  • Every time you want to log in, just make sure that the device you are using is fully secure. A personal device such as a smartphone or laptop would be a good option.
  • Web browsers must be secure, latest, and updated to the latest version.
  • If you are not registered yet then register first and get your login username and password.
  • Always use a properly working internet connection.

Login process:

1-Access Nordstrom credit card account through the online website

If you want to access your Nordstrom account through the website by using a browser then please follow the below steps.

Step 1: Visit the Nordstrom card services website. After clicking the link you will be redirected to a login page (as shown below).

Nordstrom credit card login page

Step 2: Enter your Nordstrom username and password in this login form and click the Sign In button to access your account. If the login information is correct then you will see your Nordstrom account dashboard page where you can manage your account.

2-Nordstrom credit card login through a mobile app

Currently, Nordstrom does not offer any mobile app to access credit card accounts. Nordstrom has a mobile app for shopping that you can use to shop for your favorite items. If you are using a mobile device then you can open the website in a mobile browser.

You will see a fully responsive mobile version of this website. You can easily log in and access your account through your mobile.

Nordstrom username and password recovery

If you are not able to Sign In and forgot your username or password then there is no need to worry. The account recovery facility is available on the official website. Just check the below process.

Recover Username:

  • Visit the Nordstrom login page.
  • Click the Forgot Password link.
  • On the username recovery screen, enter your last name, date of birth, phone number, and last four digits of your debit/credit card.
  • Click the Continue button to proceed further. You will get an email where you can find your username or your username will be shown on the screen.

Reset password:

The password reset process is also very easy.

  • Just visit the Nordstrom login page and click the Forgot password link.
  • On the next screen, enter your username and click the Continue button.
  • You will get an email on the email ID registered with your username.
  • You can reset your password with the help of the password reset link shared with you through email.

How to log in to the Nordstrom shopping website?

You can log in and start shopping for your favorite products through the Nordstrom e-commerce portal.

  • Visit the Nordstrom e-commerce website.
  • Click the Sign In link located at the top right corner.
  • Enter your email address and click the Next button.
  • On the next page, enter your password and access your account.

How to register a new Nordstrom credit card account?

You must register on the Nordstrom card services website in order to get exclusive online facilities. The registration process is very simple and you can create a new account through a few steps.

There are many benefits of an online account mentioned below.

  • Access your card account and all information such as card summary, account balance, transaction history, etc.
  • Pay your credit card bill and check your payment history. You can also set up an automatic payment facility.
  • Manage your alerts and change the text and email-based alert settings as per your preference.
  • Enroll in the paperless statement through your Nordstrom account and get a digital copy of your statement every month in your inbox.

Registration process:

Please follow the below steps to register a new account.

Nordstrom account sign up form
  • Visit the Nordstrom card services website.
  • Click the Sign-Up button located on the right side.
  • You will see a Sign-Up form on the next page. Fill out this Sign-Up form and click the Continue button.
  • Your account card information will be verified. After the verification, you can proceed with the further registration process and create a new username and password.
  • You will have to set up three security questions by providing an answer to each question.

Note: Every time you log in on a new device, you will have to write the answer to a security question. You may avoid this by selecting the “Remember my personal device” option while login in if you are using a personal device.

How to pay Nordstrom’s credit card bill?

There are multiple ways you can pay your Nordstrom card bill.

i-Payment through Mail:

All Nordstrom card holders can make their payment by sending checks or money orders to the below-mentioned address.

Nordstrom credit card payments:
Nordstrom Card Services
PO Box 100135
Columbia, SC 29202-3135

ii-Phone payment:

A phone payment option is also available. Just keep ready all the payment-related information such as your bank account number and bank routing number and call the customer service phone number to pay your bill through the automated line.

iii-Online payment:

You can easily make your credit card payment by logging in to your online account. Just log in and visit the Payment option through your dashboard. Add a checking or saving account as a payment method and pay your credit card bill.

v-Set-up Autopay:

Through the Nordstrom card services account, you can also set up an automatic payment. This option is really useful to pay your monthly card bill without worrying about the due date. Just log in to your amount and set up auto-pay through the payment option.

Nordstrom Credit Card Customer Service

Enjoy the world-class customer service experience with a dedicated customer support team at Nordstrom. For any kind of issues please take help through the below-mentioned customer service phone numbers.

General account-related inquiry1-866-491-7860
Retail credit card and debit card-related inquiry1-800-964-1800
Visa credit card-related inquiry1-866-445-0433
TTY Service1-800-934-3898

Secure Message Center:

Customers can also take help through the secure message center. You can easily send a secure message after logging in to your Nordstrom account. Once you got any reply, you will be notified and you can log in to your account and check the response.

Customer Service Mail address:

For any type of inquiry related to Billing, disputes, address changes, and any other issue please write to the below-mentioned address.

Nordstrom Card Services
PO Box 6555
Englewood, CO 80155-6555

Important links:

Official website
Nordstrom card services website
Nordstrom credit card login page
Apply Online page
Nordstrom card services Sign-up page
Credit card activation page
Username recovery page
Password reset page


Name of Credit CardNordstrom Credit Card
Issued byTD Bank USA
Serviced byNordstrom card services, Inc.
Credit card network providerVisa
BeneficiaryAll eligible Nordstrom Cardholders
Who can applyAll Nordstrom customers
Credit score requirementsFair to good


What if I lost my Nordstrom credit card?

If somehow you lost your credit card then immediately contact the customer service phone number at 1-800-964-1800 and inform them. You will not be liable for any fraud or unauthorized transaction.

You may also write to Nordstrom at the below address.
P.O. Box 6555, Englewood, CO 80155.

Can I add an authorized user to manage my credit card account?

All Nordstrom card holders can add an authorized user to manage their accounts and pay card bills. Just log in to our account and add a new user. If you want to cancel any authorized user then you can do so by calling the customer service number 1-800-964-1800 or by writing at P.O. Box 6555, Englewood, CO 80155.

How can I cancel my Nordstrom credit card?

If you want to cancel your credit card then you will have to send them a written notice at the below address.

P.O. Box 6555, Englewood, CO 80155.

Please note that you will still be liable to pay your outstanding balances on your credit card. TD Bank can also cancel the credit card agreement if your account is in delinquency.

How can I activate the Nordstrom credit card I just received?

To activate a new credit card, just visit the Nordstrom card services website and click the Activate New Card located at the top right side. Enter your card information on the next online form and click the Activate button.

About Nordstrom

Nordstrom is an American fashion retailer that sells kids, Men’s, and Women’s fashion-related, clothing, shoes, accessories, etc products through its retail chain, online website, and mobile app. Nordstrom Rack and Nordstrom Trunk Club are also affiliated with Nordstrom.

Nordstrom was established in 1901 and since then fulfilling the fashion-related needs of its customers. Nordstrom and its affiliates have stores in more than 350 locations in the United States.

Nordstrom reward program:

The Nordstrom reward program is known as The Nordy Club. By enrolling in the Nordy Club reward program, customers will receive benefits such as rewards points, exclusive fashion access, exclusive services, clear-the-rack shopping opportunity, personal double points days, early access to anniversary sales, etc.

All customers can join the Nordy Club by clicking this link or visiting any Nordstrom store. If you are applying for a Nordstrom credit card then you will be automatically enrolled in the Nordy Club membership.

There are different levels of Nordy Club membership such as Member, Influencer, Ambassador, and Icon. Card members will start from the Influencer level.

Card members will get some extra benefits and exclusive facilities. These benefits will vary based on the membership level.

Please have a look below at how Nordy club members will earn reward points.

Point allocation per dollarMemberInfluencerAmbassadorIcon
Nordstrom Visa Credit CardN/A2 Point at Nordstrom locations
1 Point everywhere else Visa is accepted
3 Point at Nordstrom locations
1 Point everywhere else Visa is accepted
3 Point at Nordstrom locations
1 Point everywhere else Visa is accepted
Nordstrom Retail Credit CardN/A2 Point at Nordstrom locations3 Point at Nordstrom locations3 Point at Nordstrom locations
Nordstrom Debit CardN/A2 Point at Nordstrom locations2 Point at Nordstrom locations2 Point at Nordstrom locations
Non-CardmemberI Point at Nordstrom locations1 Point at Nordstrom locations1 Point at Nordstrom locationsN/A

If you are a credit card holder or non-card holder then you will have to spend the minimum amount in a calendar year as mentioned in the below table to reach a higher membership level.

Membership typeYearly Net Purchase Balance (Non-cardholders)Yearly Net Purchase Balance (cardholders)
Influencer$500 at Nordstrom locationsCardholders start here
Ambassador$5,000 at Nordstrom locations$5,000 at Nordstrom locations
IconN/A$15,000 at Nordstrom locations using a Nordstrom card

How to redeem Reward points?

All members will get Nordstrom Notes which is similar to a reward certificate. Nordstrom notes will be issued after earning a certain amount of reward points. A $10 Nordstrom Note will be issued in digital form for every 1,000 points earned.

Customers can redeem Nordstrom Notes for any purchases at In stores or online at Nordstrom, Nordstrom Rack, Nordstrom Local, and Nordstrom Trunk Club. Nordstrom notes will expire 12 months after the issue date.


This credit card provides a good cashback facility to its customers. Although there are other good options available such as Macy’s credit card which offer 5 percent cash back once you achieve the platinum member status after spending $1200+/year. TJX Credit Card offers a 5% cashback if you shop at TJX Group of Brands.

Carter’s credit card is also a good option and offers higher reward points than Nordstrom if you shop for kids fashion related items. If you are a fan of Nordstrom and regularly shop here then a Nordstrom credit card is also good to go with a maximum of 3% reward points if you spent a higher amount.

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