SBI Collect Portal 2024: Online Payment, History, e-receipt

Check all details related to the State Bank Collect Online portal in this article. Check details about the services and benefits the SBI e-Collect portal provides.

After reading this article, you will learn…

  • How does SBI Collect Online Payment work?
  • How to make an online fee payment for any educational or other institutions?
  • How to download e-receipt from SBI Collect Portal?
  • How to view the SBI Collect Payment and Transaction History?
  • How do find the pending payment status?
  • How to access the SBI Collect customer care?
  • What are the different online payment methods available in SBI Collect?

If you are also looking for the above information then you are at the right place. In this article, we are going to cover the above topics including step-by-step to access different services. We request you all to stay with us and read all the latest and updated information below.

हिंदी में पढ़ें

What is SBI Collect?

SBI Collect is a multi-model online payment solution developed by the State Bank of India where a user can pay the fee online safely to the corporate customer of SBI Bank by using different payment modes such as internet banking, credit card, UPI, Prepaid card, NEFT/RTGS, etc.

It’s a secure way of doing online fee payment and is specially adapted by educational institutions to collect online fees for different entrance exams, tuition fees, etc. Firms/ companies, Temples, and Charities are also using the SBI Collect to receive funds from the users for using their services.

Earlier educational institutions used to receive the required fees through cash amounts. In today’s time, everything is going online and all educational institutions are also accepting necessary payments in digital form.

Moving forward in this direction, the State Bank of India has started this SBI Collect service, which is very beneficial mainly for educational institutions because now students can pay any kind of university fee online by just sitting at home. There is no need to stand in line to deposit cash.


There are many benefits of using the SBI Collect service.

  • It’s a very easy way for online payment and a user can pay the required fee within minutes.
  • The user gets different payment modes and he can use any payment method at his convenience.
  • Users can easily check if the payment is successful or not.
  • Users can also download the e-receipt online.
  • The fee deposited by the student is securely transferred to the university’s account.
  • Payment history is also available and can be accessed online.


  • Plug and Play collection model for Educational Institutions and small/medium merchants who do not have their web servers – facilitating collection of school fees, recruitment fees, membership fees of clubs/societies etc, donations (domestic), booking charges, or any other type of collections.
  • Firms/Corporations/Institutions of repute having CINB-enabled accounts (SB or CA) with Vyapaar/Vistaar/Khata Plus/SARAL/Khata facility are eligible to avail of this facility.
  • This is a universal collection system that enables payment through multiple channels such as SBI INB, Other Banks INB, Debit cards SBI & Other banks, Credit cards, Prepaid Cards, UPI, Rupay Debit Cards, NEFT/RTGS/, Cash/SBI Cheque at SBI Branches1.

How does SBI Collect Online Fee Payment work?

Anyone can complete the online fee payment process by using the below steps. We are sharing the process to make Sbi Collect fee payments to Dibrugarh University2 which is in Assam state.

Note: The Institutions must be registered members of the State Bank Collect to receive online payment.

Online fee payment through the SBI Collect:

Total Time: 10 minutes

  1. Check if the Institute is registered or not

    First of all, check whether the Institution is accepting the online payment through the SBI Collect or not. If the Institute is accepting the payment then proceed to the next step.

  2. Open the SBI Collect portal

    Open the new SBI Internet Banking website and click the SBI Collect link located in the top menu.

    Alternatively, you may directly visit the SBI Collect link at

  3. Accept the terms

    sbi collect terms page

    You will see the SBI Collect homepage. Now read all terms, and Disclaimers, and select the Terms & Conditions check box located at the end of the page. After that click the Proceed button to initiate the payment.

  4. Select the state and type of Institute / Corporate

    On the next page, you will have to select the state where the Institute is located and the type of Institute from the below categories.

    Charitable Institutions
    Commercial services
    Educational Institutions
    Govt department
    Religious Institutions
    State Beverages

    If you want to pay any educational institute such as a university fee then select the Educational Institute and click the GO button.

  5. Select educational institution

    On the next page, you will see a drop-down menu including a list of all educational institutions in that state. Now you will have to select your educational institute from this list.

    After selecting the institution click the Submit button.

  6. Select payment category

    On the next page, You will have to select the payment category from the drop-down menu. Payment may be one of the below-given categories.

    Admission fee
    Admission fee under the waiver scheme
    Course fee
    Endowment fee
    Hostel fee
    Miscellaneous receipt

  7. Enter details related to payment

    provide details of payment page

    On the next page, You will have to provide payment-related details.

    If you paying an online fee then enter student details such as Roll Number/ Registration number, student name, father’s name, Mobile number, email ID, select semester, etc.

    A fee breakup will be shown including all types of fees.

  8. Enter details to reprint your e-receipt / remittance(PAP) form

    On the next screen, you will have to provide some more details which will help you to reprint your e-receipt online.

    Please enter your Date of Birth, Name, Mobile Number, and Email ID. After that enter the given security code and click the Submit button.

  9. Make online payment

    After that, you will be redirected to the payment page where you can pay the required fee by using a credit card, internet banking, prepaid card, UPI, etc method.

    Choose any one payment mode and pay the required fee. Your fee payment process has been completed now.

IHM Bangalore has also shared instructions for making fee payments through SBI Collect3. The payment process is similar to what we have shared above.

  • Visit
  • Click the State Bank Collect option.
  • Select the state Karnataka.
  • Select the type of Corporate/Institution as Educational Institutions.
  • Select the name as Inst of Hotel Management Bangalore.
  • Select Payment Category – Respective year/semester.
  • Enter your NCHM Roll No./JEE Roll No.
  • Click the Submit button.
  • Enter all require details and make payment.

How to check the SBI Collect Payment History and Download the e-receipt?

If you have made any online payment and want to check the status of your payment then please follow the below-given step.

  • Open the official portal at
  • Accept the terms and conditions and click the Proceed button.
  • On the next page select Transaction History from the top menu. A new form will appear on the screen.
  • There are two options to view transaction history.
    1. By OTP
    2. By SBCollect Reference Number starting with DU
  • Select any one option.
  1. By OTP – Select the reference number/mobile number, enter that in the given space, and click the Send OTP link. Enter the OTP and click the Submit button.
  2. By SBCollect Reference Number starting with DU – Enter reference number. Select your mobile number or date of birth and enter that. Enter the captcha code and press the Submit button.

The transaction information will be available on the screen.

If the status shows PAID then the transaction was successful. You can also download the e-receipt by clicking the Print link under the Action column.

Note: Online receipt can be downloaded only if the payment status is PAID.

SBI Collect Helpline

SBI Customer care: 1800 425 3800

Instruction for transaction failure:

If you are making a payment and the money has been deducted from the account but you get a transaction failure message then you may contact us through the below-mentioned email IDs.

[email protected], [email protected], [email protected]4

You may also call the SBI Bank Toll-free number and file a complaint online. The customer care number is mentioned above.

After submitting your complaint you will get a complaint ticket number. Note down this ticket number and again send an email to SBI customer care about the transaction failure and type your ticket number in the email also.

Customer care email ID: [email protected], [email protected]

SBI Collect Portal Summary:

Name of the portalSBI Collect
Developed byState Bank of India
Payment modeNet banking, Cards, UPI
BeneficiaryAll corporate/ Institutions/ Others
PurposeTo collect payment online
Official website

Frequently asked questions

How can I reprint my e-receipt?

e-receipts are available to reprint if somehow you have misplaced your receipt. Please follow the below steps.

i-Open the SBI Online website and visit the SBI Collect homepage.
ii-Click the Transaction History tab.
iii-Login to SBI Collect account by using OTP, or any other method.
iv-After login, view your payment history and download the e-receipt whichever you need.
v-After downloading is finished, you can take a print.

What different options are available to check the Payment History?

There are different login options available on the SBI Collect portal. You can use any one option and download Payment History online.

i-Login through OTP – Select the “By OTP” option and enter your Mobile number or reference number. Click the Submit button to receive the OTP. Enter the OTP to log in to your account.

ii-Login through Date Range – Select the “By Date Range” option. Select any date range and enter your mobile number and date of birth. Press the Submit button.

iii-Login through SBCollect Reference Number starting with DU – Select the “By SBCollect Reference Number starting with DU” option and enter your reference number for your transaction.

Again enter your mobile number or date of birth and captcha code and press the Submit button.

What is the SBI Collect reference number?

After making an online fee payment on the State Bank Collect portal, you will receive a Reference Number. The reference number will be sent on the email ID and Mobile number that you shared while making the online payment.

Please note down this reference number in a safe place. This reference number will be used to check the payment history and download your e-receipt.

What type of online payments we can make on the SBI Collect portal?

You will be able to make different types of payments as mentioned below.

-Payments for Services to Corporates, Government, and Public Sector Undertakings
-Payment of fees to educational institutions, hospitals, and municipal corporations
-Donations to charitable & religious institutions
-All Payments related to merchants, industry, and commercial services
-Local taxes like water tax, house tax, property tax
-Pay using Netbanking/Debit/Credit Prepaid Cards, UPI

Update (21 Sept 2023): State Bank of India shared a short video on their official X handle5. The video includes instructions for making payments through SB Collect. State Bank of India said, “Seamlessly make payments to corporations using SB Collect.”

Update: As reported by Divyansh from the news portal, Recently IIT Ropar has released the hostel fee structure for the second semester of the academic year 2023-24. Students can pay the hostel and mess fee through SBI Collect or demand draft. Divyansh also shared step by step process to make payment through the SBI Collect portal6.

  1. “SB Collect – Business,”, State Bank of India, Accessed on: March 30, 2024, Available: ↩︎
  2. “DIBRUGARH UNIVERSITY Instructions for making payment through State Bank Collect,”, Dibrugarh University, Accessed on: March 30, 2024, Available: ↩︎
  3. “Semester Fee for the Academic year 2022-2023 can be made through online by following below instructions,”, IHM Bangalore, Accessed on: March 30, 2024, Available: ↩︎
  4. @TheOfficialSBI, ”We regret the inconvenience caused. Please escalate your issue on SB Collect support mail IDs”, X, Accessed on: March 30, 2024, Available: ↩︎
  5. @TheOfficialSBI, ”Seamlessly make payments to Corporates using SB Collect.”, X, Sep. 21, 2023, Accessed on: March 30, 2024, Available: ↩︎
  6. Divyansh, “IIT Ropar second semester hostel fee structure released,”, Pathfinder Publishing Pvt Ltd., January 1, 2024, Accessed on: March 30, 2024, Available: ↩︎

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