MyDHR Alabama GOV Account Login: EBT Balance, Food Stamp Application

How to login to the Alabama MyDHR GOV account? How to create a new account? How to check EBT Balance? How to submit a Food Stamp application online? What are the benefits of the SNAP program managed by the Alabama government? Check all the latest updates in this article.

Quick Access

What is the mydhr.alabama.gov portal?

Alabama MyDHR is a Client Access Portal developed to help Alabama residents by providing information about the Food Assistance program through an online mode. People can create an online account and apply for assistance. People can check their case information and keep track of the application status.

It’s similar to a self-service portal where people can manage everything online related to their Food Assistance program such as renewing the benefits, applying for the new assistance program, etc.

Also read,

Alabama MyDHR account Benefits

All Alabama residents will get the below-mentioned benefits through the MyDHR portal.

  • Create your online account.
  • Login and access your account anywhere 24/7.
  • Use the online application facility to apply for assistance online.
  • Submit report change.
  • View account and benefits information whenever you want.
  • Download and upload important forms and documents to your online account.

How to log in to the MyDHR Alabama GOV account?

All Alabama residents who already have an account can visit the official website and login into their account. Please follow the below steps.

Step 1: Visit the MyDHR Food Assistance website https://mydhr.alabama.gov/.

Step 2: On the homepage, you will find a MyDHR login form (as shown below).

MyDHR Alabama login page

Enter your username and password and press the Sign In button to log in to your account. After login, you will be redirected to your account dashboard page.

How to reset the MyDHR Alabama password?

In case users forgot their password, A password reset link is available on the homepage to help users to create a new password. Please check the below steps to reset your password.

  • Visit the official website
  • On the login page, click Forgot Password? link.
  • On the next page, enter your Username and click the Submit button.
  • On the next page, answer the security questions and create a new password.
  • If you got an email then click the password reset link and create a new password.

How to create a new MyDHR Alabama account?

If you don’t have an online account then you must create an account if you want to take the benefits of online services offered by the MyDHR portal.

The registration process is very easy and can be completed with the help of the below steps.

Step 1: Open the official web portal at https://mydhr.alabama.gov/.

Step 2: On the homepage, click the Don’t have a MyDHR Account? link located on the login form. An online registration form will appear on the new page (as shown below).

MyDHR Alabama's new account registration page

Step 3: Fill out this registration form completely with the below-mentioned accurate information.

  • Account details – Provide your personal details, email address, new username, password, etc.
  • Profile details – Enter date of birth, phone number, etc.
  • Security Questions – Select three security questions and write their answers that you can easily remember.

Step 4: Click the Submit button to finish the registration process. After the verification of your information, your new account will be activated.

Note:

  • Security questions will help you to reset your password.
  • Email address will also help you to recover your username and reset your password. Please provide a working and valid email address.

Alabama Food Assistance (SNAP) program

The Supplemental Nutrition Assistance Program (SNAP) also known as the Food Assistance program is administered by the Food Assistance Division in Alabama. The Food Assistance Program or SNAP is designed to provide financial assistance to low-income households to help them buy nutritional foods, avoid hunger, and maintained good health.

Households get monthly benefits through their EBT (Electronic Benefits Transfer) card. The United States Department of Agriculture (USDA), Food and Nutrition Service is responsible to determine the eligibility of all applicants.

The eligibility rules and benefit amounts, based on income and household size, are determined by regulations issued by the United States Department of Agriculture (USDA), Food and Nutrition Service. USDA is an equal opportunity provider and employer.

Alabama SNAP Benefits

Current statistics:

Households Receiving SNAP Benefits373816
Children Receiving SNAP Benefits333590
Average Monthly Benefit121
Children Adopted in 2021783
Children in Foster Care5700
Children Receiving Subsidized Child Care40177

Monthly Benefits report for the 2022 Fiscal Year:

MonthTotal HouseholdsPublic AssistanceNon-Public AssistanceTotal Benefits Issued
January372,668102,144651,460$186,441,847.00
February372,345101,706649,233$187,001,533.00
March373,834102,085650,567$187,532,042.00
April373,715102,030650,173$186,787,949.00
May375,848102,180654,529$188,108,509.00
June378,095102,310658,895$189,299,687.00
July380,352102,317662,688$190,636,966.00

Monthly Benefits report for the 2021 Fiscal Year:

MonthTotal HouseholdsPublic AssistanceNon-Public AssistanceTotal Benefits Issued
January378,907103,902676,630$165,611,677.00
February383,892103,368689,887$168,481,689.00
March370,977103,088660,473$163,932,415.00
April367,466102,732652,543$174,789,562.00
May367,485102,279652,786$174,672,736.00
June368,642102,015655,575$175,162,213.00
July370,290101,794657,695$175,973,441.00
August371,885101,733657,615$176,101,530.00
September375,031102,050661,704$177,886,990.00
October375,645101,992661,825$190,114,818.00
November377,135102,306662,509$190,861,860.00
December377,152102,840660,398$190,214,991.00

Alabama EBT

EBT or Electronic Benefits Transfer is a scheme that transfers the amount of the benefit for different programs directly to customers electronically. These programs may be by the Alabama state or Federal government. The beneficiary will receive an EBT card that they can use to withdraw money from ATM or buy food from the grocery store or any other authorized store.

Alabama EBT login:

All citizens can log in to their Alabama EBT account and check important information such as EBT balance, transaction history, manage PIN, etc. After login in, You can find the EBT information for the below-mentioned programs.

  • Food Assistance (formerly Food Stamp) – Supplement Nutrition Assistance Program (SNAP) benefits.
  • Family Assistance (FA) – Temporary Assistance for Needy Families (TANF) or any other emergency or special cash benefits.
  • Medicaid – Non-Emergency Transportation (NET) benefits.

Login steps:

How to create an Alabama EBT account?

You must have an account to access your EBT card information. Please follow the below steps to create a new account.

  • Visit the official website and click the Create user account link located below the login form.
  • On the registration page, enter your ZIP code, date of birth, 16-digit EBT card number, new user ID, and password.
  • Press the Submit button.

How to reset my password?

Please follow the below steps to create a new password.

  • Visit the official website and click the Reset password link located below the login form.
  • Enter your ZIP code, date of birth, card number, and new password.
  • Your new password will be created successfully if all the information you entered is correct.

How to recover the user ID?

Please follow the below steps to recover your Alabama EBT User ID.

  • Visit the official website and click the Forgotten User ID link.
  • On the username recovery page, enter your ZIP code, date of birth, and card number.
  • Click the Submit button.
  • On the next page, answer the security questions that you have created while registering for the first time.
  • After correct answers, you will get your User ID through an email.

Note:

  • If you just got your new EBT card, you can use it only after the activation.
  • Please call 1-800-997-8888 to activate your EBT card and create a PIN (Personal Identification Number) during the call.
  • If you got a replacement card, there is no need to create a PIN. Your old PIN will work.
  • Don’t use your EBT card to buy anything from any unauthorized location.

Alabama EBT customer service number:

In case of any issue or assistance, please call the below phone numbers.

Customer Service Helpdesk Phone number(800) 997-8888
Merchant Helpdesk Phone Number(800) 477-8604
Text Telephones (TTY) Phone Number(800) 548-2546

Apply For Benefits

There are multiple ways to apply for assistance as mentioned below.

1-Apply through Email:

Please check the below steps.

  • First of all, download the Food Stamp Application and take a printout.
  • Fill out this application form and scan it to send it through email.
  • Visit this web page and find the email address of the DHR office of your county.
  • Send an email and attach the application form.

2-Send a Fax:

Download the form, take a printout, fill out this form and send a Fax. Please find the Fax number here.

3-Offline application:

Download and take a print of the application form. Fill out this application form and visit the nearest DHR office and submit your form there.

How to download the Alabama food stamp application pdf:

If you want to apply through Email, Fax, or by visiting the DHR office, you need a printout of the application form. Please click the below-given link to download the application pdf or you can also download it from the official website

4-Alabama Food Stamp Online Application:

You may visit the official MyDHR website or MyAlabama website to apply online. Please create a new account if you don’t have an account. If you have created a MyDHR account, Please check the below steps.

  • Visit the online application web page at https://mydhr.alabama.gov/apply.
  • Click the Sign In link and log in to your account.
  • After login, fill out the online application form and Submit it for verification.
  • After submitting the application form, Your application will be sent to the DHR office in the county where you live.
  • Your application will be approved after the proper verification by the DHR office in your county.

ALABAMA’S SNAP EBT ISSUANCE SCHEDULE:

Please check the below table related to the EBT schedule. You will get your benefits every month as per the schedule mentioned below.

If the last two digits of your case number end inYour monthly SNAP benefits are available after 5:00 AM on the date below
00 through 044th
05 through 095th
10 through 146th
15 through 197th
20 through 248th
25 through 299th
30 through 3410th
35 through 3911th
40 through 4412th
45 through 4913th
50 through 5414th
55 through 5915th
60 through 6416th
65 through 6917th
70 through 7418th
75 through 7919th
80 through 8420th
85 through 8921st
90 through 9422nd
95 through 9923rd

Family assistance benefits are available after 5:00 PM on the 5th of every month.

Alabama food stamps income and Benefit allotment limits 2022:

Alabama food stamps income limits 2022:

All applicants must meet the both minimum gross income and net income limits.

The income limit will be based on household size and all types of income such as wages, salaries, commissions, social security benefits, SSI, veteran’s benefits, child support, contributions, unemployment compensation, etc will be included while calculating income criteria.

Please check the below details about minimum income criteria.

Household SizeGross Income LimitsNet Income Limits
1$1,473$1,133
2$1,984$1,526
3$2,495$1,920
4$3,007$2,313
5$3,518$2,706
6$4,029$3,100
7$4,541$3,493
8$5,052$3,886
Each Additional Member$512$394

Maximum Monthly Benefits 2022:

There is a limit on the maximum allotment of the benefits a Household receive. Please check the below details.

Household SizeMaximum Food Assistance Allotment
1$281
2$516
3$740
4$939
5$1,116
6$1,339
7$1,480
8$1,691
Each Additional Member$211

Customer Service

Please take help through the below phone number.

Voice Response System:

Montgomery Area: (334) 242-0143

Outside Montgomery Area: 1 (800) 382-0499

Food Assistance Division:

Food Assistance Program: (334) 242-1700

Outside Montgomery Area: (866) 465-2285

Email: Please send an email to [email protected]

Mailing: Please send a Mail to the below address.

Alabama Department of Human Resources
Food Assistance Division
50 North Ripley Street
Montgomery, Alabama 36130

1-Official website:
https://mydhr.alabama.gov/

2-New Account Registration page:
https://mydhr.alabama.gov/account/createaccount

3-View your account:
https://mydhr.alabama.gov/account/mydhraccountinfo

4-Apply for Assistance:
https://mydhr.alabama.gov/apply

5-Password reset page:
https://mydhr.alabama.gov/account/forgotPassword

6-Customer Helpline:
https://mydhr.alabama.gov/home/getassistance

7-Search contact information of all DHR offices in Alabama:
https://dhr.alabama.gov/county-office-contact/

8-Alabama EBT web portal:
https://www.connectebt.com/alebtclient/index.jsp

9-Alabama EBT account registration page:
https://www.connectebt.com/alebtclient/clientcreate.recip

10-Alabama EBT password reset page:
https://www.connectebt.com/alebtclient/passwdreset.recip

11-Alabama EBT User ID recovery page:
https://www.connectebt.com/alebtclient/forgottenUserId.recip

12-SNAP retailer locator website:
https://www.fns.usda.gov/snap/retailerlocator

Highlights:

ParticularsSummary
Name of the portalMyDHR Food Assistance
Developed byAlabama state government
Current version2.30.0
Supported languageEnglish and Spanish
PurposeTo provide Food Assistance benefits to Alabama citizens
Application modeOnline/Offline
BeneficiaryAll eligible Alabama citizens
Official websitemydhr.alabama.gov

FAQs

Is there any transaction fee to use the EBT card at any ATM?

If you got a new EBT card then you must be aware of charges and fees wherever applicable. It will help you avoid paying unnecessary charges and save you money.

Although there are no fees for SNAP transactions, still there are some other types of charges and limits. Please check below.

Transaction fee: Cardholders can make two free transactions every month to withdraw money using their EBT card at ATM or POS machine.
-After 2 transactions, you will have to pay $0.50 for every additional transaction.
-Charges will be applicable only on the successful transaction.
-Some ATMs may add extra surcharges on every transaction that you can check while withdrawing the cash. You can cancel your transaction if don’t want to pay any surcharge.

What if I lost my EBT card?

Although you must keep your card safe and secure because it is the only way to take the advantage of your benefits but if somehow you lost your EBT card or it has been stolen then please call the customer service number immediately.

Please call the below phone numbers:

SNAP and CASH: 1-800-997-8888
Medicaid NET: 1-877-391-4757

Customers can call to request a replacement card. The customer service team will disable the stolen card and will issue a new card to you. You will get your new card at the registered address through the Mail within a week and you can use your old PIN to withdraw money from ATM.

Customers can also get PIN-related help through customer service.

What is Pandemic EBT (P-EBT) Alabama?

P EBT is a federal program run by the state government. This program is designed to help children’s age below 6 to provide them with fresh foods.

Recently Alabama state has released the P-EBT benefits to all eligible households so that they can buy SNAP-eligible food at stores that accept Electronic Benefit Transfer (EBT) cards.

Households will receive $391 for each participating student. By providing the benefit amount, Alabama became the first state in the United States which issues P-EBT benefits in 2022.

For more details about the P-EBT program, please call the customer service number at 1-800-410-5827.

Live chat:
Live customer service through a chat facility is also available on the official website.

Please visit the Food Assistance page on the Department of Human Resource Alabama website at https://dhr.alabama.gov/food-assistance/ and click the live chat link available at the bottom right corner.

Type your first name, last name, email address, and subject, and press the Start Chat button. A live agent will assist you soon.

How to check Alabama EBT Balance?

All EBT cardholders can check their balance by using any one of the below methods.

1-Call Balance check number:
Please call the customer service number (800) 997-8888.

2-Through EBT account:
Login to your EBT online account and check your current balance and transaction history.

3-Visit any ATM:
You can also check your balance by visiting any ATM. Use your card and perform a balance inquiry.

4-Check your receipt:
You may also check your last receipt. Your balance is written there.

Source 1: https://dhr.alabama.gov/, Source 2: https://mydhr.alabama.gov/

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