Old Navy Barclays Credit Card Login: Bill Payment, Customer Service

Old Navy Barclays Credit Card login, sign up and other important information are available in this article. How to log in and manage your Old Navy online account? How to pay Old Navy Card Credit Card bill? The online application process including a step-by-step process will be available in this article. All customers who are looking forward to applying for the Old Navy Credit Card can find all benefits and details about this Card in this article.

New update: Gap Inc is moving its credit card program from Synchrony Bank to Barclays bank. All customers will get a brand new credit card from Barclays. Visit the Barclays Gap credit card page to know more about this announcement.

Table of contents:

Old Navy Barclays Credit Card

Now GAP Inc is operating many different brands and selling fashion products through its offline retail stores and online e-commerce websites. To make customers’ shopping experience better and provide them with more convenience Old Navy is offering a Credit Card to everyone who is eligible.

Old Navy had a partnership with Synchrony Bank and VISA company. Synchrony bank was the issuer of the Old Navy Visa Credit Card. Recently, Gap Inc has moved its credit card program from Synchrony Bank to Barclays Bank.

The move has been completed in June 2022 and all cardholders can use their new Barclays account from 20th June 2022. Now Barclays Bank will manage the Old Navy credit card accounts.

The credit card network has also changed and Barclays uses the Mastercard network to issue new credit cards. If you want to apply for a new Old Navy Credit Card then you must fulfill the necessary eligibility criteria set by Barclays Bank.

Currently, two types of cards are issued by Barclays Bank on behalf of GAP Inc.

  1. Old Navy Credit Card
  2. Old Navy Mastercard

Benefits of Old Navy Credit Card:

Some of the important benefits are mentioned below. Please have a look.

  • All Old Navy Customers will get an opportunity to earn 5 points on every $1 spent at Old Navy stores or other Gap Inc Brans stores and online websites and they can also redeem these rewards points at any Gap Inc brans store or website.
  • As an introductory offer, a 20% discount coupon will be shared with new Credit Card customers.
  • This card comes without any annual fees and customers will get the Zero fraud liability facility also.
  • Mastercard Cardmembers can also shop outside of Gap Inc brands and earn more rewards points. Outside purchases will be qualified for 1 point on each $1 spent. World Mastercard Cardholders will get 2 points on each $1 spent outside the GAP Inc brands.
  • NavyIst Card members will enjoy free shipping through purchases at any brand and will earn 20% more bonus points of the total rewards points every quarter.
  • In addition, Cardmembers will get other promotional or event-based benefits from time to time.

Fee and charges:

Please check the below-mentioned fees and charges for different GAP Inc credit cards.

RatesOld Navy credit cardOld Navy Mastercard
APR for purchases28.24%28.24%
Annual fee$0$0
APR for a balance transferN/A28.24%
APR for cash advancesN/A29.24%
Minimum interest charge$2$2
Cash advance feeN/A$10 or 5% of the cash advance amount, whichever is greater
Balance transfer feeN/A$5 or 5% of the balance transfer amount, whichever is greater.
Foreign transaction feeN/A3% of each transaction in the U.S. dollars
Late payment penalty$30 if there is no penalty in the last six billing cycles otherwise $41$30 if there is no penalty in the last six billing cycles otherwise $41

How to login and manage your Barclays Old Navy Credit Card Account?

All existing Credit Card members enjoy the special facilities available through the online account. Although you can use your Credit Card without using any online account.

If you open an online net banking account and link your Credit Card then you will get the below-mentioned benefits.

  • Check your account summary and balance information.
  • Pay your Credit Card bill through the online portal.
  • Enroll in a Paperless statement and manage the preferences of your alerts.
  • Enjoy a convenient and easy way to manage your Credit Credit account where you can check your bill due date, current outstanding balance, and purchase history.
  • There are many other important services available through the online account such as enrolling yourself in an automatic payment facility and checking your rewards points balance.
  • Redeem your rewards points balance online through your account.

Barclays Old Navy Credit Card Login

To access all the features of your online account you must log in to the portal first.

Login prerequisites:

All cardholders must follow the basic login instructions in order to have a safe and secure login experience.

  • Customers must have a valid web address for their Barclays portal.
  • Customers must be registered on the official Barclays Old Navy website and got their login username and password.
  • Always access your account from a secure or personal device.
  • Please update all browsers and apps before login in.

The login process is given below. Please have a look.

Step 1: Open the official Old Navy Barclays credit card web portal at oldnavy.barclaysus.com. You will be redirected to a login page (as shown below).

Old Navy Barclays Credit Card login form

Step 3: Now in this login form enter your Username and Password and click the Login button.

If your login credentials are correct, you will be redirected to your account dashboard page where you can manage your Old Navy Credit account or pay your card bill.

Note: The Username and password for this account are different from your oldnavy.com account.

How to recover the Old Navy Barclays account username and password?

There may be instances when you will not be able to recall your Username. In that case, you may retrieve your Username online with an inbuilt facility available through the login page.

1-Open the Barclays login page and click the Forgot username or password? link located below the login form.

2-You will see an online form to recover your account (as shown below).

Old Navy Barclays online account recovery form

3-In this form, enter your Credit Card Account number, the last four digits of your Social Security Number, and your Date of Birth. After that click the Continue button.

4-On the next screen, you will receive further instructions about recovering your username and resetting your password.

Also check,

How to Pay Credit Card Bill?

Now all credit card customers can visit the new Barclays portal to pay their credit card bills. There are other ways also to make a payment. Please check below the different ways customers can pay their Old Navy credit card bills.

i-Online payment:

Credit Card payment is very easy now with the help of the new Barclays online portal where you can easily make payments through the different payment modes available.

The online payment process can be completed with the help of a few simple steps as mentioned below.

  • Login into your account by using your login credentials at the official website oldnavy.barclaysus.com.
  • Search for the Payment option in your account dashboard.
  • Under the Payment, page, click the Make Payment link. You will see an online form to make an online payment.
  • Now enter all required details related to your payment, choose the payment mode, and complete the online payment process.

After the successful payment, you will receive your payment slip which you can save on your device for future reference. You must pay your card bill before 5 pm ET to be credited on the same day.

ii-Payment by phone:

You may also pay your credit card bill by calling the customer service number. This service is chargeable if you take help from a customer care representative and you will have to pay the required fee. The customer service number is written on the billing statement and on the back of your OLD Navy card.

iii-Bill payment by Mail:

Customers can mail their check or money order payable to Barclays at the below address.

P.O. Box 13337
Philadelphia, PA 19101-3337


P.O. Box 60517
City of Industry, CA 91716-0517

iv-Automatic payment:

Customers can also set up an automatic payment facility to take advantage of recurring payments. After enabling, the required billing amount will get debited every month automatically from your payment account. To set up, log in to your online Barclays account and visit the payment section. Check for the auto pay facility and fill in all required details to enroll yourself in the autopay facility.

How to apply for a new Barclays Old Navy Credit Card?

Old Navy Credit Card offers a lot of benefits to its customers and there are even many exclusive facilities available for Mastercard Cardholders. If you want to be a part of the Old Navy Credit Card family then you can apply for this card.

Application requirements:

New applicants must check the below requirements for a new credit card application.

  • Applicant must have a valid address having a ZIP code.
  • Applicant must have a valid and working email address and contact number.
  • Applicant must have their Social Security Number.
  • The applicant must be a citizen of the United States.

There are two ways you can submit your Credit Card application.

  1. Offline application at Old Navy stores
  2. Online application through the official website.

i-Offline application:

You can visit any Old Navy store and submit an offline application to the concerned representative. You will have to submit other documents along with the Credit Card application form such as Identity Proof, Income documents, etc.

If you are approved for the Credit Card then you will be notified via email or text message.

ii-Online application:

The online application process is more convenient and a preferred choice of most of the new Cardmembers due to its very easy process.

The online application process can be completed with the help of the simple steps mentioned below.

Step 1: You may open the Credit Card online application form in two ways.

  1. By visiting the official website https://oldnavy.gap.com/. There is a link to apply for a new Credit Card at the bottom of the homepage. If you click this link, you will be redirected to an online application form.
  2. By opening the Old navy Barclays credit card web page at https://cards.barclaycardus.com/banking/cards/navyist-rewards-mastercard/. Click the Apply Now link located in the main menu.

By using any method, You will see a Credit Card online application prefilling form (as shown below).

Old Navy Barclays card application prefilling page

Enter your SSN and mobile number to pre-fill some of your basic information in the online application form and click the Continue button.

If you want to start a fresh application, click the No Thanks button. A new empty online application form will appear on the screen (as shown below).

Old Navy Barclays credit card fresh application form

You will have to finish this application process in three steps.

  1. Personal Info
  2. Financial Info
  3. Submit

Fill out this form by providing personal information including address, contact details, etc, and Financial information. Submit this form for the verification and approval process. New Credit Card applications will be approved by Barclays bank.

After the approval and completion of all formalities, your Credit Card will be dispatched to you by Mail and will be delivered within 7 to 10 business days to your location.

Which credit card you will receive?

Your application will be initially considered for an OLD Navy Mastercard. If your credit profile and history do not fulfill the necessary eligibility criteria then you will be considered for the OLD Navy credit card.

How to check the application status?

If you want to track your online application, then please follow the below steps.

Visit the Barclays Old Navy account web page and click the Check the status link located on the login form. An application tracking page will appear on the screen (as shown below).

Online form to check Barclays old navy application status

Enter your last name, last 4 digits of SSN, zip code, and email address, and press the Check Status button to view the current status of your online application.

Also check,

How to activate a new Credit Card?

Once you receive your Credit Card you will not be able to use it before the activation. An online activation facility is available to activate your new Credit Card. Just follow the below steps.

1-Open the official Old Navy website.

2-Move down the homepage and click the Activate Credit Card link located at the bottom of the page OR visit the Barclays credit card activation page directly at https://oldnavy.barclaysus.com/servicing/activate.

3-An online Barclays card activation form will appear on a new page (as shown below).

Barclays Old Navy credit card activation form

4-In this online activation utility enter your Credit Card number (located on the front side), Security Code (located on the backside), and the last four digits of your SSN.

5-Select your occupation and click the Activate link and your Card will be instantly activated and ready for the transactions.

How to register your Old Navy Credit Card and create a Barclays account?

If you got an Old Navy Credit Card through the offline application process and you are also using it for purchases at stores but you don’t have any online account then you can create your online account and register your Credit Card with your account.

After registering you will be entitled to receive exclusive online account benefits.

Please follow the below-mentioned Card Registration process:

1-Open the official Login page.

2-Click the Set up online access link located below the login form. You will see a registration page.

Old Navy Barclays new account sign up form

3-Enter your account number, and the last four digits of your SSN, and select your occupation. Click the Continue button and complete the rest of the formalities to create your online account. You can also create a new Username and Password for the online account access.

Customer Service Phone Number

Enjoy fast and 24/7 customer service and ask for any type of help by calling 866-386-8679. Customers can also get their account information through the Customer Service Phone Number. To activate a new card, please call the card activation service at 866-828-5985.

In case you lost your Credit Card or it has been stolen then immediately contact Customer Service and inform that about that.

Customers must check regularly if there are any unauthorized transactions going on through their Credit Card. If it is the case then also inform Customer Care at the above-mentioned Phone number.

Customer service Mail address:

Please write at the below-mentioned address. Please include your account information while writing.

General Correspondence
Card Services
P.O. Box 8801
Wilmington, DE 19899-8801

Send a secure message:

Customers can send a secure message through their online accounts. Just log in to your Barclays account and click the CONTACT US link to send a new message securely. You will soon get a revert from the customer service team and you can check that by clicking the NEW MESSAGES link.

Customers can also visit the secure message web page directly at https://oldnavy.barclaysus.com/servicing/securemessage.

Important links:

Old Navy’s official websitehttps://oldnavy.gap.com/
Old navy website login pagehttps://secure-oldnavy.gap.com/my-account/sign-in
Old navy credit card login page https://oldnavy.barclaysus.com/
Check credit card application statushttp://www.myapplicationstatus.com/
Credit card activation pagehttps://oldnavy.barclaysus.com/servicing/activate
Account login recovery page https://oldnavy.barclaysus.com/servicing/loginAssist
Credit account registration pagehttps://oldnavy.barclaysus.com/servicing/Register.action
Secure message linkhttps://oldnavy.barclaysus.com/servicing/securemessage


Name of credit cardOld Navy credit card
Old Navy Mastercard
Credit card issuerBarclays bank
Issued toOld Navy, LLC
Parent organizationGAP Inc.
Credit card networkMastercard
Required credit scoreOld navy store card: Fair credit score
Old navy Mastercard: Good credit score
Official websiteoldnavy.gap.com

Old Navy GAP Inc

Old Navy is a part of the GAP Inc group of companies and sells fashion-related products through online stores and e-commerce websites. Started in 1969 with the initial offerings of its most world-famous Jeans Brands Levi’s.

The first old Navy store was opened in 1994 and reached $1 billion in sales within just four years of duration. Now the company has several brands under GAP Inc including Gap, Old Navy, Banana Republic, and Athleta.

Oldnavy.com’s online e-commerce website was launched in 2000 and later redirected to the oldnavy.gap.com subdomain.

NAVYIST Rewards membership program:

In the past, customers were using different brand-specific reward memberships such as Gap Good Rewards, Banana Republic Rewards, Navyist Rewards, or Athleta Rewards. Now all reward members will be a part of Navyist Rewards.

Note: Credit Cards and rewards programs are two different things. Old Navy Credit Card, Navyist, and Gap Inc. World Mastercard Signature® Cardmembers will also be a part of Navyist Rewards.

You will be awarded different membership statuses based on the qualifying purchases at the Gap INC family of brands. Please see the below table for more information.

Membership StatusQualifying Purchases
CoreNo qualifying purchase required
EnthusiastFor non-credit cardmembers, the minimum Qualifying Purchases must be $500 to $999 at Gap Inc Family of Brands. If you have a Credit Card you will be automatically awarded the Enthusiast status.
IconAll Credit Cardmembers who completed minimum Qualifying Purchases of $1000 at Gap Inc brand stores or websites and earned 5000 points in a calendar will be upgraded to Icon Card member status.

How rewards points are calculated?

As there are a lot of opportunities to earn rewards points. you must have an exact idea of how much you will save through these reward points. To simplify things we have shared the calculations below. Please have a look.

PointsTotal Rewards
100 points$1 discount or reward
1000 points$10 discount or reward
1200 points$12 discount or reward

You can redeem these rewards points while purchasing anything at Gap Inc brands and there is no limit on earning rewards points but you can redeem $250 rewards through one transaction. All points will be expired after 12 months for inactive accounts.

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