Renown Mychart login: Sign up, App 2023 [❤️Easy Bill Pay]

What is Renown MyChart login and other important information is available in this article. How patients can sign up and activate a new MyChart Renown account?

How to download the mobile app and pay the required medical bills? We are sharing complete details including the latest information and step-by-step processes in this article. Please have a look.

Renown Mychart

Renown MyChart is an online patient portal developed for all patients who are using Renown Health services. Patients can access all important healthcare-related services online in a digital mode without doing any paperwork.

Renown Health website homepage

Renown MyChart is built by using Epic’s flagship MyChart software product which is a cloud-based EHR (Electronic Health Record) healthcare product.

All Renown Health patients’ data is fully secured and encrypted through advanced-level encryption. Patients can use this portal without thinking about the data or privacy-related issues.

Also read,

Renown Mychart login

All patients who are currently getting Renown Health treatment can access many important health-related services online such as accessing Health records, paying medical bills, communicating with doctors, viewing lab test results, updating medications, etc.

All of the above-mentioned and other related services are available through the Renown Mychart portal. Patients can access any service after login into the MyChart account.

We are sharing an easy step-by-step login guide and different ways to access the Mychart account. Please have a look.

Login requirements:

All patients must follow some basic requirements that are very helpful for a secure and successful login experience.

  • Patients must have their MyChart account login username and password.
  • If patients don’t have login credentials then first register a new account.
  • A secure and trusted device along with a reliable and uninterrupted connection is required.
  • Patients must update all browsers and devices apps before login.

Login process:

There are actually different methods to log in to your MyChart account.

  1. Login on the official website.
  2. Log into the mobile app.
  3. Search Mychart login URL on the Mychart website.

1-Login on the official website:

It’s a very simple process, please follow the below steps.

Step 1: Visit the official website. You will see a Renown Health Mychart login page on the screen (as shown below).

Renown Health Mychart login page

Step 2: Enter your Mychart username and password in the login form and press the Sign In button to visit your dashboard page.

2-Log into the mobile app:

First of all, you will have to download the mobile app on your smartphone after that you can log in to your account.

How to download the mobile app?

  1. Visit the Renown Health website Mychart web page.
  2. On the right sidebar, you will find both Android and iOS app links.
  3. Click the app icon that is compatible with your mobile.
  4. Download the app on your smartphone by clicking the Install link.

Log in to the mobile app:

  1. Open the Renown mobile app on your smartphone.
  2. On the mobile screen, you will see a login screen.
  3. Type your username and password in the login form and Tap the Sign In button.
  4. You will be on your account dashboard page.

You can now set up additional login security such as fingerprint or facial scans.

Patients can also download the mobile app through the below-mentioned direct links.

PlatformCurrent versionDownload link
iOS10.4.2Click here
Android10.4.2Click here

3-Search Mychart login URL on the Mychart website:

If a patient is using the official website to access their account but does not know the current URL of the Mychart portal then the patient can search for the correct URL through the Mychart portal. Please follow the below steps.

  1. Visit the official Mychart product page.
  2. Press the Access Mychart button. A search page will appear on the screen.
  3. Now type Renown in the search space.
Renown Health search on website
  1. After searching, you will see the Mychart Log In and Sign Up link for Renown Health.
  2. Click the Log In button to open the login page and type your username and password and press the Sign In button to access your account.

How to recover the account?

In case a patient forgot the Mychart Renown username and password then there is a username and password recovery available.

Username recovery process:

  1. Open the login page.
  2. Now click the Forgot username link available on the login form.
  3. On the username recovery screen, you will have to very your account by typing in your account information.
  4. After that, you can press the Submit button to receive your username through an email.

Password recovery:

  1. You will have to click the Forgot password link located on the login form.
  2. A password reset form will open on a new page.
  3. If you know your username, type it in the password reset form.
  4. Type other details also and press the Next button.
  5. On the next screen, verify your account and create a new password.

Note: Mychart username is required to reset the password. If you forgot your username also then first recover your username.

Mychart Renown Sign Up

If you are a Renown Health patient and getting any type of treatment there then you can sign up for a Mychart account to access your health record. Your health records are available 24/7 through secure login access.

Patients can register a new account through two processes.

  1. Sign up through an invitation code.
  2. Sign up online

1-Sign up through an invitation code:

Your sign-up process is very easy and instant activation is possible if you got your invitation code.

Note: Once a patient visits the hospital for treatment, the patient receives a Mychart invitation code along with the after-visit summary. The patient may also get an email including the invitation code and instructions about signing up for a new account.

Please follow the below sign-up steps.

  1. Open the Renown Mychart portal homepage.
  2. Click the Enter Code button to sign up through an invitation code.
  3. On the next screen, enter your invitation code, email address, and date of birth and press the Next button.
  4. If your invitation code is correct on the next screen, you will see an online form to create your new Mychart account username and password.
  5. After creating a new username and password, you can log in to your account and access your health record and other services such as bill payment.

2-Sign up online:

  1. Open the Renown Mychart website.
  2. Click the Sign Up Now link available on the login screen.
  3. You will see a long online registration form where you will have to enter your demographic information.
  4. Enter all required details and press the Next button.
  5. On the next screen, you will have to complete the identity verification process through a third party.
  6. You will have to answer some questions to verify your identity.
  7. After the identity verification, you can create your username and password.

Renown Bill Pay

All patients can pay their bills through a Mychart account. There are two ways to pay the bills.

  1. Pay as a guest
  2. Pay after login into my chart account.

1-Pay through Mychart account:

There are some benefits to paying bills through the Mychart account.

  • Patients will receive their statements that they can check their statements in their Payment Wallet which is connected to their Mychart account.
  • Patients can pay the full billing amount or they can enroll in the monthly payment plans.
  • Patients may get financial assistance if they are not able to pay the complete billing amount.
  • Patients can track their payment history through their accounts.

Please follow the below steps to pay your bill.

  1. Login to your Renown Mychart account on the website or mobile app.
  2. Navigate to Pay my Bill (Renown) through the menu. The patient will be redirected to their patient wallet.
  3. You may click the View Bill link to view your billing statement.
  4. The guarantee can now pay the full amount or click the Review Other Payment Options to check other plans.

2-Pay as a guest:

Guest payment facility is very useful to make an instant online payment by using any credit or debit card. If the patient does not have a Mychart account then guest payment is a convenient and faster option.

  1. Open the Renown Mychart portal or mobile app.
  2. Click the Pay bill as guest (renown) to open the online form.
  3. You will have to verify your account first.
  4. Enter the Account number and Guarantor’s last name and press the Look Up button to verify the account.
  5. Click the Next button after the identification of the account.
  6. View the billing information and make an online payment by using a credit or debit card.

Renown Mychart Customer Service

Patients can get all types of help through below contact details. In case you are not able to log in, sign up, your activation code not working, not able to reset the password, etc then please call patient support at the below phone numbers.

Renown Health1-775-982-2781
Barton Health1-530-543-5959
Carson Valley1-775-782-1544
Reno Orthopedic Center1-775-785-3449

Email support:

Fill out the online email form and submit it to the support team. Please follow the below steps to send an email.

  1. Open the Mychart page on the Renown Health website.
  2. You will find some helpline-related links on the right sidebar.
  3. Press the MyChart Assistance by Email link to open the online contact form.
  4. Type your first name, last name, email address, contact number, and the details about the issue you are facing while using the MyChart portal.
  5. After filling in all required details, press the Submit Form button.
  6. Your request has been submitted and a support person will soon assist you.

MyChart Billing Support:

Please call at 775-982-4130 or 1-866-691-0284 or send a secure message after login into the MyChart portal or app.

Online Chat support:

Patients can also access the online chat facility to get the necessary assistance. Please follow the below steps.

  1. Open the contact page on the Renown Health website.
  2. Click the chat icon at the bottom right corner. A chat window will appear on the screen.
  3. Type your question and press the enter button.

Important links:

Sign up through an activation
Online sign-up
Username recovery
Password reset
Guest bill payment
Get an
Insurance premium guest

About Renown Health

Renown Health, formerly known as Washoe Health System was founded in 1862. Currently, Renown Health is serving patients through 1,238 providers and 946 licensed beds.

As of now, a total of 223,546 users have been registered and using the Renown Mychart portal to access different healthcare services.

Today, Renown Health is the region’s only Level II Trauma Center and is also affiliated with the University of Nevada, Reno School of Medicine.


Name of the portalRenown Mychart
Original productMyChart
Developed byEpic Systems Corporation
Developed forRenown Health
PurposeTo provide an effective and easy-to-use EHR patient portal
BeneficiaryAll patients of Renown Health
CEOBrian Erling


How can I pay my insurance premium?

Hometown Health is the health insurance division of Renown Health and provides and manages the insurance of all patients. A guest payment facility is available through the Renown Mychart portal.

Patients can use this facility to pay their premiums as a guest. There is no need to log in to any account as the patient can make an online payment.

Information required:
The below information is required to make a premium payment.
-Subscriber ID OR
-Insurance account number?

Payment process:
-Open the Mychart portal.
-Click the Pay Premium as Guest (Hometown Health) link located on the login form.
-On the payment online form, enter your Insurance account number OR Subscriber ID and press the Look-Up button.
-After identifying the account, make an online payment.

Note: Subscriber ID is written on the Insurance ID card and the account number is written on the monthly premium bill.

Can I get the information about my estimated bill for a Renown Health service?

Yes, Patients can check the estimated amount for different healthcare services Renown Health is providing. Please follow the below steps.

-Visit the Mychart portal.
-On the login page, press the Get An Estimate link.
-On the next page, check all information, complete the captcha verification, and press the Accept & Continue button.
-On the next page, Select a category by clicking the links, typing keywords, or typing CPT code.
-Choose your insurance provider, enter your insurance details, and press the Continue button.
-Complete the rest of the steps to get an estimate of how much you will pay for the service you have chosen.

How can I schedule an appointment?

Patients can schedule an appointment directly through their Mychart account. Just log in to your account and schedule your appointment as per the provider’s availability and your convenience.

If a patient does not have a Mychart account then the patient can request an appointment online on the Renown Health website. Please check the below steps.

-Visit the Renown health website.
-Move down the page and click the Appointment link located at the footer or click the direct link to visit this page.
-On the Appointment request page, select the appointment type from Primary care, Pediatric care, Breast screening, Laser & Skin Care, and X-Ray & Imaging.
-Click the Next button and fill out the complete online form.
-Press the Request Appointment button after filling in all required details.

One of the scheduling representatives will soon contact you on the phone number you have provided.

How can I find a Renown Health location near me?

Please visit the Renown Health location finder page to find the nearest location. You can type your ZIP code to view the nearest location. You may also further sort this list through distance, location type, area of expertise, and city.

You will see a list on the right side where each listing includes the location address, phone number, working hours, request appointment link, and online Google Maps link.

How can I find the nearest Renown Health Doctor?

Patients can visit the Doctor Finder page on the Renown Health website. On the Doctor Finder page, type your ZIP code on the left side or type any keyword in the search space.

You will find a list of Doctors on the right side panel.

You may further sort this list according to Doctor specialty, Affiliations, Areas Of Expertise, gender, location, and language.

On the right side panel, you will find a list of all doctors near to your location including the Doctor’s name, Contact number, address, department, affiliation, etc.

Click the Doctor listing link to know other details such as Specialties & Expertise, Affiliated Groups, Locations, Education, Languages Spoken, Board Certifications, etc.

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