MyChart SIH login: Patient Portal Sign Up, App

SIH MyChart login and sign-up-related information are available in this article. How to register a new account or activate an account through an activation code?

How to take customer service help? What are the benefits and services available through the SIH Patient portal? Check all the latest information and updates in this article.

What is SIH MyChart?

SIH MyChart is an online patient portal Southern Illinois Healthcare uses and provides Electronic Health records (EHR) and other important health-related services to its patients.

Southern Illinois Healthcare is using the MyChart portal developed by the EPIC Corporation through a partnership.

Southern Illinois Healthcare web page

Now all patients can log in to the EPIC’s MyChart portal and access important services such as

  • Checking their healthcare data
  • Bill payments
  • Checking and requesting a prescription renewal
  • View test results
  • Booking online appointments
  • Connecting with the provider’s office, etc.

All healthcare services can be accessed through the online website and mobile app.

SIH MyChart login and account access

If a patient wants to access any information through their MyChart account then he must log in on the official portal. There are different ways patients can access their health data.

Please check all account access options Southern Illinois Healthcare patients have.

  1. Log in to the official website.
  2. Login on the official MyChart mobile app.
  3. Search the login URL first and log in after that.

Please check the details about all login methods below.

1-SIH MyChart login to the official website

Patients can visit the official SIH Mychart website and log in by using their Username and Password.

  1. Visit the official portal
  2. There is a login form on the homepage.
Southern Illinois Healthcare Mychart login page

  1. If patients have their usernames and passwords, enter them in the login form and press the Sign In button to access your account.
  2. After login, the patient will see their dashboard including all important services.

2-SIH MyChart login on the mobile app.

A Mychart app is also available and Southern Illinois Healthcare patients can download the mobile app and access their account on the go.

The mobile app can be used anywhere anytime and is a good option for quick login and account access.

How to download the mobile app?

Patients can download the official mobile app directly from the Southern Illinois Healthcare website or through the direct links we have shared below. The mobile app is available for both Android and iOS platforms.

Download from the official website:

Please check the below steps.

  1. Visit the official website.
  2. You will find MyChart app links at the bottom of the homepage.
  3. Click the app link that is compatible with your mobile phone.
  4. Click the Install link on the app page and the app will be downloaded on your smartphone.

Direct app links:

Please click the below links.

PlatformCurrent versionDownload link
iOS10.5.2Click here
Android10.5.2Click here

Log in to the mobile app:

  1. After downloading the app, open it on your smartphone.
  2. You will see a login screen in the mobile app.
  3. Use your Mychart username and password to log in and access your patient account.

Search the SIH MyChart login URL on the Epic MyChart portal.

Southern Illinois Healthcare patients can search their patient portal link on the official website and get the correct login URL. It is a useful facility if patients don’t know the login URL.

Southern Illinois Healthcare search results on the portal
  1. Visit the Mychart portal and click the Access Mychart link.
  2. On the next page type Southern Illinois Healthcare in the search form.
  3. The sign-in and sign-up links for Southern Illinois Healthcare will appear in the search result.
  4. Click the sign-in link to visit the SIH login page and log in by using your username and password.

How to recover the SIH MyChart Username and Password?

In case a patient is not able to access the Mychart portal and gets the incorrect username and password error then the username and password recovery options are available for all patients.

Patients can recover their Mychart account with the help of the below steps.

How to reset the password?

  1. Visit the Mychart web page and click the Forgot Password link on the login form.
  2. On the password recovery form on the next screen, enter your Mychart username, last four digits of SSN, and date of birth, and press the Next link.
  3. Patients will receive an email at the registered email address.
  4. Click the password reset link and create a new password for your Mychart account.

How to recover the username?

  1. Visit the Mychart web page and click the Forgot Username link on the login form.
  2. On the next screen, patients will find a username recovery form.
  3. Now some patient-related information is required to enter in this form such as Email address, social security number, and date of birth.
  4. Complete the captcha verification and click the Submit button.
  5. The patient will get their username through an email on the registered email address.

How to sign up for SIH MyChart?

If patients want to access their patient data and other health-related information then they must register a Mychart account.

The Mychart Sign-up process is very easy. There are two ways to register a new account.

i-Register through an activation code:

It would be a good idea to register your Mychart account just after you visit the healthcare provider.

The provider will share an activation code through a text message or email that you can use to instantly activate your Mychart account.

Please check the below steps.

  1. Visit the official Mychart portal and click the Sign Up Now link available on the login form.
  2. An account activation form will appear on the next screen.
  3. Enter your MyChart activation code, last four digits of SSN, and date of birth in the activation form and click the Next button.
  4. On the next screen, create a new username and password for your Mychart patient portal.

Online sign-up through the self-service process:

Customers can also use the online sign-up through a demographic verification process. Please follow the below steps.

  1. Visit the official Mychart portal and click the Sign Up Now link available on the login form.
  2. On the next page, click the Sign Up Online link.
  3. Enter your demographic information in the online signup form and click the Next button.
  4. On the next screen,  Southern Illinois Healthcare’s third-party verification partner Experian will verify your identity by asking some questions.
  5. Answer all questions and verify your identity.
  6. After the identity verification system, create a new username and password.

Benefits of SIH MyChart

All patients will get some useful services through the Mychart portal that will help patients get better care through a convenient and transparent process. Some of the important facilities patients will receive are mentioned below.

View lab result:
Most of the lab test results are available in the Mychart account after 24 hours. Patients can log in and check their lab results without visiting the lab location.

Appointment booking:
An online appointment booking facility is available for all patients to save patients time. Patients can log in to their Mychart portal, check the Doctor’s availability, and book an appointment accordingly.

It’s a good option to avoid rushing to the provider’s office and get the desired treatment through a convenient process.

Alerts service:
Patients can access the alert service through their online accounts. There are different types of alerts that patients will receive such as appointment notifications, lab result notifications, etc.

Patients can enable those text or email-based alerts that they want to receive.

Access electronic health records:
Mychart is an Electronic Health Record system where patients can log in and check all important health-related data anytime and anywhere.

All data is accessible through the login on the website and mobile app.

Schedule a video visit:
Patients can also use the digital mode to get care through video conferencing services. The doctor will speak to the patient through ZOOM or any other video app and provide the prescription after analyzing the health condition.

Please consider the telehealth facility only for minor illness cases.

Bill payment service:
An online bill payment service is also included in the Mychart portal so that patients can pay their health bills online anytime anywhere.

Patients will receive their billing through the portal and they can directly pay their medical bills.

How to pay medical bills?

Southern Illinois Healthcare patients can use the Guest bill payment facility available through the Mychart web portal and make an online payment. This facility is very convenient and easy to use and very useful for making a quick payment without logging in to any account. Please check the bill payment process below.

  • Visit the Mychart login page.
  • Click the Pay as a Guest link on the login page.
  • A guest bill payment form will appear on the next page.
  • Enter the Guarantor’s last name and account number and press the Look Up button to check the account details.
  • After the account verification, you can proceed to make an online bill payment.

Note: If you don’t remember the guarantor details then please check the monthly billing statement.

Patient Helpline

In case of any account-related issue, please contact the Mychart help desk at 618-457-5200 ext 67123.

Important links:

Southern Illinois Healthcare
 Southern Illinois Healthcare MyChart
Sign up through an activation
Self-service sign-up
SIH Mychart guest payment


Name of the portalSIH MyChart
Original productMyChart
DeveloperEpic Systems Corporation
Developed forSouthern Illinois Healthcare patients
PurposeTo provide all healthcare data and services to patients
BeneficiaryPatients of  Southern Illinois Healthcare

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