Novant Health MyChart Login, Sign Up, App ❤️ 2023 Guide

How to log in to the Novant Health My Chart account? How to sign-up for a account? What are the services Novant Health is offering to its patients through its MyChart portal?

What are the benefits patients are getting and how patients can access different Mychart services? We are sharing complete details and other related information in this article. Please have a look.

What is Novant MyChart?

Novant MyChart is an online portal licensed from Epic Inc which is the market leader in Electronic Health Record (EHR) healthcare products.

Epic is the developer of the original MyChart portal. Novant Health is using a customized version of MyChart which is fulfilling the patient needs of Novant Health.

Novant Health website homepage

All patients who are taking their health treatment from Novant Health can use all services such as appointment booking, checking prescriptions, viewing health records, paying medical bills, etc. All services are accessible through the online website and mobile app.

It is also a highly secured system and protected by the latest and advanced technologies and encryption algorithms that help protect patients’ data and maintain privacy. ‘

Novant Health also acquired the New Hanover Regional Medical Center (NHRMC). Currently, NHRMC Patients can access their medical records from NHRMC Mychart. Soon both Mychart portals will combine and patients of Novant Health and NHRMC will be able to access their accounts from Novant Health MyChart.

Novant MyChart login

To take benefit of all MyChart online services, you will have to log in to the official website. Patients can access their MyChart account in different ways and patients can choose any convenient method to access their account.

We are sharing all the available options below. Please have a look.

Login guidelines/Requirements:

Before login into your account, please ensure that you are fulfilling the below-mentioned guidelines.

  • If you are a first-time user then you must arrange your login username and password by signing up on the official website.
  • Ensure that the web browser or mobile app you will use to log in is the latest and updated.
  • Your internet connection must be fully operational without any fluctuation.
  • Try to use a personal and secure device and if possible install good antivirus software to protect your account.

Patients can access their accounts in three different ways as mentioned below.

  1. By login in to the MyChart website through a web browser.
  2. By using the mobile app.
  3. By searching the URL on the MyChart portal

1-By login on to the Novant MyChart website through a web browser:

It is a very simple process if you know the login URL of the MyChart portal. Please check the below steps.

Visit the Novant Health MyChart page at You will find a login form on this page.

Novant MyChart login page

If you have your username and password then log in and access your account through this login form.

By using the mobile app:

Now enjoy the more convenient login option available through the Novant MyChart mobile app. Patients can use the mobile app anytime anywhere to access their account.

Mobile apps for both Android and iOS operating systems are available and patients can also implement extra login security features such as fingerprint scans or facial scan login.

How to download the mobile app?

You must have the latest version of the mobile app on your smartphone. Please check the below steps to download the mobile app.

  1. Open the My Novant Chart web page.
  2. Mobile app links are given at the bottom side of this page.
  3. Click the app link according to the OS of your smartphone.
  4. An app store or Play store page will open on your mobile phone.
  5. On this page, tap the Install button to download the mobile app on your smartphone.

You may also search Novant in the Google Play Store app or Apple App Store app and download the mobile app.

Log in to the mobile app:

  1. Open the mobile app on your smartphone by tapping the app icon.
  2. A login screen will appear on your mobile phone.
  3. Use your Mycahrt username and password to log in.

By searching the URL on the MyChart portal:

Visit the MyChart website and click the Access Mychart button. It will open a new page where you can search for the MyChart login and signup links for all MyChart portals.

Type “Novant” in the search box and you will get the Novant MyChart Login and Sign-up link below the search form.

Novant search results on portal

After the search, click the Login link to open the login page and enter your username and password to log in to your Mychart account.

How to recover the Novant Health My Chart Username and Password?

The username and Password recovery process is very easy and links are given on the login page. If a patient has forgotten the username and password then please follow the below steps to recover them.

Recover Username:

Open the Novant Health MyChart website and click the Forgot Username link located on the login page. You will see the username recovery form shown below.

Novant MyChart login recovery form

Enter your first name, last name, and email address which is on the file. Click the Submit button. You will get your username through an email on the registered email address.

Reset password:

Open the Novant Health MyChart website and click the Forgot Password link to open the password reset form.

Novant Health MyChart password reset form

In this password reset form, enter your Novant MyChart username, registered email address, and date of birth. Click the Next button and answer the security question. After that, you can create a new password.

How to sign up for Novant My Chart?

Patients must register on the online MyChart portal to get access to all exclusive services. There are two ways to register a Mychart account.

  1. Registration through an activation code
  2. Online registration by verification of demographic information

1-Registration through an activation code:

If patients have received their activation code through the after-visit summary then the sign-up process is very easy and does not take more than 10 minutes. Patients can start using their accounts right away within minutes.

Open the Novant MyChart portal and click the Sign Up Now button. You will find a registration form on the next page (as shown below).

NovantMyChart sign up form through an activation code

If you have your activation code then enter it in the given space. Also, enter the last four digits of your social security number and date of birth and press the Next button.

On the next page, patients can create a new username and password for their MyChart account. After that patients can set up security questions which will help in resetting the password if a patient forgets it.

Your registration process is completed and your new account is ready to use. Log in and access any service.

2-Registration through Demographic verification:

If patients don’t receive any activation code then they can still sign up on the official website. This process will take more time to verify the patient’s information.

Open the Novant Health MyChart website and click the Sign Up Now button. On the next page, click the Sign Up Online button to open the registration page.

You will have to verify your identity through a verification process. After the verification, you will be able to create and activate a new MyChart account.

Benefits of Novant Health MyChart

Connect with your provider
Send a message to your care team and ask any health-related questions. The patient will get a reply from the Doctor’s office. This facility s very good in case you are having any non-urgent health issues.

Renew prescription
Patients can request their care provider team for prescription renewals through the MyChart portal.

Schedule appointments
Patients can schedule appointments by using the appointment booking service in the MyChart portal. Patients can check the available time and date slot and book any slot that is more convenient.

View test results
Laboratory test results are also available in the MyChart portal as soon as they are uploaded by the concerned department.

Most of the test results are available within 24 hours but some results make take more time. Patients can also check their previous test results.

Access medical records
All medical records, medical history, medication, etc are accessible to patients.

Schedule virtual visit
E-visit service is also available and patients can schedule a video visit with Novant Health.

Novant My Chart Bill Payment

Now patients can use the bill payment feature available in the MyChart portal. A guest payment facility is also available for those who want to make a quick payment without login into MyChart. Please check the below information.

Guest payment:

Visit the Novant MyChart website and click the Pay Bill as Guest link below the login form. An online form for the guest bill payment will appear on the screen (see the below image).

NovantMyChart guest bill payment form

You will enter some bill payment-related information in this form. Enter the account number, and Guarantor’s last name and complete the captcha verification. Click the Look Up button to verify the account.

Once you identify the account, click the Next button. On the next page, you can make a payment by using a credit or debit card.

Payment through MyChart account:

Login to your account and visit the payment section. Use the credit/debit card to pay the required billing amount.

The benefit of paying bills through the MyChart account is that Previous billing history and other billing-related details are also available in your MyChart account.

Find a Doctor

Now you can search Doctor on the Novant Healthcare website. A link is available on the Novant MyChart portal. Once you click that link, you will be redirected to a Physician Finder page (as shown below).

Doctor finder form on Novant Health website

Enter a patient’s condition, Doctor’s specialty, name, etc, and zip code and press the search button. You will see a list of all Doctors after the search. Now you can sort this list according to Closest available, first available, and Distance from me.

In each Doctor listing, you can find Doctor’s name, specialty, accepting new patients or not, is a Novant Health provider or not, distance, address, available time slots, etc.

Click any available time slot and fill out the patient information form on the next page to book an appointment. Review all details and schedule your appointment.

Patient Helpline

Please contact the customer support team and take help related to MyChart issues and questions. Phone numbers are mentioned in the below table.

Customer Service855-803-3742
MyChart service team844-266-8268

Customer support email:

Please send an email to [email protected].


Name of the portalNovant Health MyChart
Original productMyChart
DeveloperEpic Systems Corporation
Developed forNovant Health
PurposeTo provide health data and a patient record management system
BeneficiaryAll patients of Novant Health

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