How to Sign In to Home Depot Credit Card account? How to pay bill and access the customer service phone number? Check all details including the latest updates in this article.
Home Depot Credit Card
The Home Depot is popular for selling home improvement, furniture, appliances, kitchen products, Wall decor, bedding, lighting, etc for Home and Office use. Customers can visit the Home Depot store directly to purchase any item or they can also buy from the online e-commerce website.
Home Depot also has a credit program where customers can apply for the Credit Cards to get discounts, earn rewards, and take the advantage of a special financing facility.
Home Depot has a partnership with CitiBank to issue Credit Cards powered by the Mastercard network. Citi bank manages all the credit card accounts and set the terms and conditions for every new cardholder. Currently, Citibank offers the below-mentioned credit cards on behalf of Home Depot.
- The Home Depot® Consumer Credit Card
- Pro Xtra Credit Card (Commercial Revolving Card)
- Project Loan
- The Home Depot Commercial Account
Benefits:
- As an introductory offer save $25 on purchases of $25 to $299, save $50 on purchases of $300 to $1000, and save $100 on purchases of $1000 or more.
- Get 6-month everyday financing on purchases of $299 or more. 12 and 24-month financing is also available on select products.
- Get access to special deals and offers from time to time.
- Get Zero liability protection on unauthorized charges.
Fee & charges:
| Annual fee | $0 |
| APR for purchases | 17.99%, 21.99%, 25.99%, or 26.99% |
| Minimum interest charge | $2.00 |
| Late payment penalty | Up to $40 |
How to manage your Home Depot Credit Card?
All customers can manage their credit cards by logging into their online accounts. There are two ways to manage your credit card
- By logging in to the Home Depot account
- By logging in to the CitiiiBank account
Login requirements:
There are some pre-requisites for login.
- You must have registered on the Home Depot website and created your User Id and Password.
- You must have registered on the CitiBank credit account and created your user ID and password.
- You must use a personal, secure, and trusted device to access your account.
- The Internet connection must be in a good working condition without any interruption.
Home Depot Credit Card login process:
1-By logging into the Home Depot account:
Now you can use a single account to buy Home Depot items and Pay & Manage your credit card. For this, you will have to link your Home Dept CitiBank Credit Card account to your Home Depot account.
If you don’t have a Home Depot account then you will have to register an account first. The entire process is given below. Please have a look.
- Register an account on the Home Depot website.
- Register an account on the Citi Bank website.
- Login to the Home Depot account.
- Link Citi Bank card account to Home Depot account.
Register an account on the Home Depot website:
- Visit the official website.
- Click the My Account link in the top menu and again click the Register link.
- On the next screen, select the account you want to open from the below options.
- Personal account
- Pro Xtra account
- On the next page, You will see an account registration form on the screen. Fill out this registration form by entering your Email address, password, phone number, and ZIP code.
- Verify your account through email or text message if required.
- Your new account is ready and you can log in to your account.
Register an account on the Citi Bank website:
- Open the Home Depot credit center page.
- Click the Pay and Manage link. You will be redirected to the Citi Bank login page.
- Click the Register your card link located on the login form. You will see a card verification form on the next page.
- Verify your credit card by entering your card number, name, security code, and last four digits of your SSN.
- After that, click the Verify button. The system will verify your information and redirected you to further steps according to the information you have provided.
- Complete the rest of the process and create a new user ID and Password to access your credit card account.
Login to the Home Depot account:
After creating both accounts you can log in to the Home Depot account.
- Open the official website.
- Click the My Account link and again click the Sign In link.
- You will see a Sign In form. Enter your email address and click the Continue button.
- On the next screen, enter your password and Sign In.
Link Citi Bank card account to Home Depot account:
- Once you have logged in to your Home Depot account, navigate to My Account-> Pay & Manage.
- Click the account link option.
- Enter the login credentials of your Citibank card account and finish the account linking process.
Now you can manage your Home Depot account and credit card account through a single login. Every time you log in to your Home Depot account you can easily manage your credit card account and pay the credit card bill without visiting the Citibank website.
2-Login to your Credit Card Account
If you don’t want to link your credit card account with your Home Depot account then you can just directly login to your CitiBank account.
- Visit the Home Depot Credit Center page.
- Click the Pay and Manage link.
- You will be redirected to the Credit Card login page on the Citi website.
- Enter your User ID, and Password and click the Sign-On button to access your account.
All customers can use any method mentioned above to log in and manage their credit cards. After login to the credit card account, customers can take the benefits of the below-mentioned services and facilities.
- Check your account balance.
- Check, available credit, and transaction history.
- Check payment due date, amount, minimum payment amount, etc.
- Pay credit card bills and set up an automatic payment facility.
- Manage credit card-related alerts as per personal preference.
- Get information about the latest deals and offers.
3-How to log in to the Project loan account?
- Open the Home Depot credit center page.
- Click the Pay and Manage link under the Project loan.
- You will be redirected to a login page for your Home Depot loan account. Enter your User ID or Email address, and password, and click the Sign In button.
Home Depot Credit Card Payment
1-Pay through the Home Depot website account:
If you have linked your credit card account to your Home Depot account then you can pay your credit card bill through your Home Depot account.
- Login to your Home Depot account.
- Visit the payment section and add a saving or checking account for payment.
- You will get three options on the Payment page.
- Payment Source – Select the bank account for the payment debit process.
- Payment Amount – Select the amount you want to pay through the given options such as Minimum payment due, Last statement balance, current balance, and Enter other amounts.
- Payment Date – Select a payment to date to schedule your payment.
- Finally, click the Submit Payment button to finish the payment processing.
2-Pay through the Citi Bank account:
- Log in to your Citi Bank credit card account.
- Visit the payment section and click the add a payment account link to add a saving or checking account to debit the required payment.
- Click the make a payment link to start paying your credit card bill.
- Enter all required information such as payment amount, date, etc, and finish the payment processing.
Autopay:
Cardholders can also enroll in the Automatic Payment offers by CitiBank. If you enroll in this facility then every month’s payment will be deducted from the bank account you have already added online. Visit the Autopay section after login into your CitiBank account for enrollment.
3-Pay by Phone:
Pay by phone facility is also available to pay your credit card bill. Simply call the customer service number and proceed with the payment processing according to the instructions received on call.
4-Payment by Mail:
All cardholders can mail checks or money orders at the below-mentioned addresses. Please consider at least 5 to 7 days to reach the mail. Don’t forget to write your name and the last four digits of your account number on the front of your check or money order.
Payment addresses:
| Card Type | Payment Address | Overnight Delivery/Express Payments |
|---|---|---|
| The Home Depot® Consumer Credit Card | The Home Depot® Consumer Credit Card Payments Home Depot Credit Services P.O. Box 9001010 Louisville, KY 40290-1010 PO Box 70600 Philadelphia, PA 19176-0600 | The Home Depot® Consumer Credit Card Overnight Delivery/Express Payments Attn: Consumer Payment Dept. 6716 Grade Ln STE 910 Louisville, KY 40213 |
| The Home Depot Commercial Revolving Card | The Home Depot® Commercial Revolving Card Payments Home Depot Credit Services P.O. Box 9001030 Louisville, KY 40290-1030 | The Home Depot® Commercial Revolving Card Overnight Delivery/Express Payments Payments Department 6716 Grade Lane Building 9, Suite 910 Louisville, KY 40213 |
| The Home Depot Commercial Account | The Home Depot® Commercial Account Payments Home Depot Credit Services P.O. Box 78047 Phoenix, AZ 85062-8047 | The Home Depot® Commercial Account Overnight Delivery/Express Payments Attn: Consumer Payment Dept. 6716 Grade Lane Building 9, Suite 910 Louisville, KY 40213 |
5-How to make a payment for the Home Depot Project loan account:
Pay by Mail: Simply Mail checks to “Home Depot Loan Services.” at the below address.
Dept #3025
The Home Depot
P.O. Box 2153
Birmingham, AL 35287-3025
Pay by phone: Call the customer service number 877-476-3860.
Online payment: Please visit the official website thdloan.com and register an account if you don’t have one. If you are already registered then login to your account and make a payment online.
Guest payment: If you want to pay your loan then the guest payment option is also available. Simply visit the https://www.thdloanonline.com/thd/guest-payment/verify-account link and enter your Last 8-digits of the Account Number and the Last 4-digits of your Social Security Number and click the Continue button. After the verification, you can make a payment through the available payment modes.
How to apply for a Home Depot Credit Card?
First of all, you will have to find out which credit card is suitable for you. If you are a normal customer then you can apply for a Consumer credit card and if you are a business owner then you can apply for a Pro Xtra or Commercial credit card. Home depot project loan is also available without an annual fee for consumers for large purchases where consumers will get a $50000 credit line for up to 84 months to pay off
Once you have decided you can follow the below steps to apply online.
How to check if I am prequalified for a consumer credit card?
If you want to increase your chances for the approval of a Home Depot credit card and don’t want to make any unwanted impact on your credit score then checking if you are pre-qualify is a good idea. [Please check the below steps.
Step 1: Open the Credit Center page.
Step 2: Move down the page and click the Pre-Qualify Now link under the Consumer credit card section. You will be redirected to a new page.
Step 3: Fill out this form by entering all required information and clicking the Continue button. Enter more information if required. The system will check if you pre-qualify for this credit card and share the result immediately.
If it says that you are pre-qualified then your chances for the final approval are very high and you may proceed with the full online application process.
Apply online for the Home Depot Credit Card
Step 1: Visit the Home Depot Credit Center.
Step 2: You will see all four credit card details including apply online links. Click the Apply Now link to proceed with the online application.
Step 3: You will be redirected to the CitiBank website where you will see an online card application form and you will have to complete all 4 steps to submit this credit card application.
Step 4:Enter your First name, Last name, Email address, and phone number, and click the Continue button to proceed to the next step.
Step 5: Similarly, complete all four steps by entering all required information and submitting it for the approval process. Once approved, you will receive your credit card by Mail.
How to activate Home Depot Credit Card?
Once you receive your new credit card, you can activate it by calling the customer service number.
Customer Service
Please take the help of a dedicated customer service team through the below contact details.
1-Phone number:
| Phone number type | The Home Depot Consumer Credit Card | The Home Depot Commercial Revolving Card | The Home Depot Commercial Account |
|---|---|---|---|
| General inquiry | 1-800-677-0232 | 1-800-685-6691 | 1-866-875-5490 |
| Technical inquiry | 1-866-875-5488 | 1-866-875-5489 | 1-866-875-5490 |
| TTY for the Hearing Impaired | 1-888-944-2227 | 1-888-944-2227 | 1-888-944-2227 |
| Outside the U.S., Canada, and Puerto Rico, Call Collect | 1-423-467-6124 | 1-972-655-5613 | 1-972-655-5614 |
2-Customer Service Mail Address:
| Card Type | Mail Address |
|---|---|
| The Home Depot® Consumer Credit Card | P.O. Box 7032 Sioux Falls, SD 57117-7032 |
| The Home Depot Commercial Revolving Card | Home Depot Credit Services P.O. Box 6045 Sioux Falls, SD 57117-6405 |
| The Home Depot Commercial Account | Home Depot Credit Services P.O. Box 790340 St. Louis, MO 63179 |
Important links:
| Official website | https://www.homedepot.com/ |
| Home Depot login page | https://www.homedepot.com/auth/view/signin |
| Home Depot’s new account registration page | https://www.homedepot.com/auth/view/createaccount |
| Home Depot Credit Services page | https://www.homedepot.com/c/Credit_Center |
| Home Depot Credit Card Sign In page | Click here |
| Credit Card registration page | Click here |
| Retrieve user ID | Click here |
| Reset password | Click here |
Highlights:
| Particulars | Summary |
|---|---|
| Name of credit card | The Home Depot Consumer Credit Card The Home Depot Project Loan The Home Depot Commercial Revolving Card The Home Depot Commercial Account |
| Offered by | The Home Depot, Inc |
| Issued by | CitiBank |
| Beneficiary | All Home Depot Consumers |
| Credit score required | Fair to Good |
| Official website | www.homedepot.com |
FAQs
How can I manage different types of alerts?
All cardholders can log in to their account and manage the below-mentioned alerts services. Cardholders can easily on or off all alerts services. Just log in to your account and visit the Manage Alert section. You can enter two email addresses and two phone numbers to receive email and text-based alerts.
Statements and payments: Minimum payment due, Account pas due, payment posted.
Balance and credit limit: Spending alerts, current balance, High balance, close to the credit limit, over the credit limit,
Other notifications: New features and updates
How can I enroll in the paperless statement?
Login to your account and visit the Paperless section. Switch on the paperless documents settings and enter or edit the email address. Click the Save button to save a new email address. Now you will receive an electronic copy of your statement at your email address.
How can I recover my Home Depot Credit account User ID and password?
If you are not able to access your account then you can reset your password and recover your User ID online. Please check the steps given below.
1-Recover User ID:
i-Open the Credit Center page and click the pay and manage link for your credit card.
ii-On the login form click the Retrieve User ID link.
iii-On the next page, enter your card number, name, security code, and last four digits of SSN, and click the Verify button.
iv-After the verification you will see your User ID on the screen or you will receive an email.
v-You can also retrieve your User ID even if you don’t have your credit card. Select the second option and enter your name, SSN, and phone number, and click the Verify button. You will have to verify your account through a text message.
2-Reset Password:
i-Open the Credit Center page and click the pay and manage link.
ii-On the next page, click the Reset Password link.
iii-Enter all asked information and click the Verify button. You can also verify yourself through the phone number if you don’t have your credit card.
iv-After the verification process, you will receive an email including a link to reset your password.
v-Open your email and click the password reset link and create a new password for your credit card account.
I have lost my card?
The very first thing to do after losing your card is to inform customer service about this. It will help to prevent any unauthorized transaction on your credit card. You may also report it online by logging in to your account. After that, request the replacement card through your online account.
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