Macy’s Credit Card Login: Pay Bill, Customer Service Phone Number

Check all details about the Macys Credit Card in this article. After reading this article you will be able to easily log in and pay your Credit Card Bill. You can easily manage your online account and contact Customer Service if there is any query.

About Macy’s

Macy’s is one of the largest fashion retailers in the world. Macy’s started its first store in 1858 and currently operates around 732 stores with 90000 employees worldwide.

Macy’s INC has three brands under its name Macy’s, Bloomingdale’s, and Bluemercury. Macy’s sells fashion-related products through its e-commerce website and online stores.

Macy’s Credit Card

Macy’s offers two types of Credit Cards to its customers in partnership with Department Stores National Bank (“DSNB”). There are two types of Cards currently available.

  • Macy’s Credit Card
  • Macy’s American Express Card

Both Credit Card comes with exclusive benefits and rewards program. All customers can apply for Credit Cards online through the official website.

Benefits of Macy’s Credit Card:

  • Earn reward points on every Macy’s purchase through the Credit Card.
  • There is no Annual Fee for both types of Cards
  • Get a 20% discount for the first two days after approval for a maximum of 100$.
  • Gold and Platinum members will get more reward points.
  • You can use your Macys American Express Card outside of Macy’s also and earn 1 reward point everywhere on every $1 spent.

Macy’s Credit Card Login

If you already have a Macy’s Credit Card or Macy’s American Express Card then you can log in on the official website and manage your account, Pay Card bills, check card balance, etc.

Credit Card Macy’s Login:

Total Time: 5 minutes

  1. Open the official website

    macys credit card portal homepage

    First of all, you will have to open My Macy’s Credit Card portal. The portal is accessible at Click this link to visit the official website.

  2. Open Credit Card login page

    In this Credit Card portal click the Sign In button to open the Credit Card Macy’s login page. You will see a login page as shown above.

  3. Login to the portal

    Now enter your Email ID and Password and click the Sign In button to log in to the portal. If your Password is correct you will be redirected to your Credit Card dashboard page.

How to retrieve a lost password?

In case you forgot the password for your account then you can recover it online.

1-Open the Credit Card website and again open the login page by clicking the Sign In button.

2-On the login page click the Forgot your Password link. You will be redirected to a password recovery form (as shown below).

macys credit card password reset form

3-Enter your email id and complete the captcha verification. After the verification click the Send Link button. You will receive an email including a link to reset your password.

4-Open your email id and click the password reset link. A new window will appear on the screen. Now you can make a new password for your account.

How to apply for a new Macy’s Credit Card?

If you don’t have a Credit Card then you can apply online through the official website. The application process for both Macy’s Credit Card and Macy’s American Express Card is the same.

Please follow the below-given steps.

Step 1: Open the official website

Step 2: Click the Apply Now button. You will be redirected to an online application form for a New Credit Card.

macys credit card online application form

Step 3: You will have to fill out this Credit Card application form by entering all required information. After filling in all data submit this form.

Step 4: Your application will be considered for both Macy’s Credit Card and Macy’s American Express Card. After the approval, you will be approved for anyone or both. If you are approved for both then you may choose any one card and submit an online application.

Within 15 business days, you will receive your Credit Card.

How to activate Macy’s American Express Credit Card?

After receiving your American Express card you will have to activate it. You can activate your Card online with the below steps.

1-Open the My Macy’s Credit Card page.

2-Click the Activate Card link located in the middle of the page. A new card activation form will appear on the screen.

macys American express card online activation form

3-Now you will have to verify your Credit Card by providing information such as Card Number, Name, Security Code, and Social Security Number (SSN).

4-Click the Verify button to activate your Card for the transactions.

How to pay Macy’s Credit Card bill?

You can pay your Credit Card Bill online, by mail, or by calling Customer Service.

Online payment:

  • Open the official website and Login into your account.
  • Select Macy’s Credit Card under the My Account option.
  • After that click the Make A Payment link.
  • On the next page, fill in the required payment-related information and complete the payment process by any available payment mode.

BY PHONE: You can call Customer Service at 1-888-257-6757 and make a Card payment by sharing your Macy’s account number and deposit account at a U.S. bank.

Payment at the store: You can also pay your Credit Card bill at any Macy’s store by cash, check, debit card, or money order. Just visit any nearest store and make payment.

Macy’s Credit Customer Service

In case you are facing any kind of issues related to your Credit Card such as being unable to activate your Card, Not able to log in, Not able to make a bill payment, etc then you may contact Customer Service at 1-888-257-6757 Mon-Sun 10 AM–10 PM ET.

Macy’s Mobile app

You can download Macy’s Mobile and shop online through your smartphone. You can also manage your Credit Card account, make a card payment, and schedule payments through the mobile app. The mobile app is available for both Android and iOS platforms.

You may download the mobile app with the help of the below steps.

  • Open the official website
  • At the bottom of the website, you will find the android and iOS app links. Click any one link according to your device.
  • You will be redirected to the app download page.
  • Click the Install button to download the mobile app on your device.
  • After downloading the app you can open it and log in by using your email id and password and start using it.


Why my Card status is Silver?

If you get a new Macy’s Credit Card then the status will be silver. You will have to spend $500/year to achieve Gold status and $1200+/year to achieve Platinum status.

Gold members get 3 reward points on every $1 spent and Platinum members get 5 rewards points on every $1 spent.

Can I apply for a paperless statement?

Yes, you may enroll yourself for electronic Credit Card statements. You will receive your monthly statement through email.
You may log in on the official website. After that you will have to navigate to My Account > Macy’s Credit Card > Credit Summary > Manage Account.

Choose the Paperless Settings option and enroll yourself for the Paperless statement.

How to set up automatic payment?

You can enroll for the automatic payment after every billing cycle. Just log in to your account and click the Enroll in AutoPay located below the Make a Payment option.

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