login Online Banking: Make a loan, credit card payment

How to login to online banking, Auto, and credit card account and make a credit card and loan payment? How to access TDECU Credit Union Customer service? How to enroll in online banking services? Check all the latest updates in this article.

TDECU Login online banking login | TDECU auto loan login| TDECU credit card login | TDECU access point login, etc all login options are available through a single login account. Just log in to your TDECU Bank online account and access your credit card, online banking, loan, etc accounts. After login in, you can access all available services and make an online payment.

If you have an account with the TDECU credit union and are also enrolled in the online banking services then you can access your account online through a desktop web browser.

TDECU Login requirements:

There are some instructions that all customers must follow before accessing their accounts.

  • Customers must be registered members of the online banking account.
  • Customers must have login credentials to use them in the login process.
  • Customers must have a secure and trusted device and a best-quality internet connection or WIFI.
  • All web browsers and system apps must be updated.

TDECU Online Banking Login Process:

Step 1: Visit the official TDECU credit union website

Step 2: Click the Log in link at the top right side. You will see an online banking login form in a small window.

TDECU digital banking login page

You can also visit the login page directly at

Step 3: Enter your Username and Password in this login form and press the Sign In button to access your online account.

How can I reset my password?

If somehow you have lost your password and are not able to login into your account then you can use the self-service password reset facility to create a new password. You can also take customer service for help creating a new password.

Password reset process:

  • Visit the TDECU login page and click the Forgot Password link.
  • You will see a password reset page on the screen.
  • Enter your Username and Press the Submit button.
  • You will receive a link to create a new password.

How can I recover my TDECU login id?

Self-service also provides a username recovery facility. Please follow the below steps.

  • Just visit the TDECU login page and click the Unlock/Forgot Username link.
  • You will see an account recovery page. Now there are two situations.
    1. Unlock account – If your account has been locked due to multiple unsuccessful login attempts.
    2. Recover Username – You are getting the wrong username error while logging in and you just want to recover your Username.
  • Select any one option to open the online form.
  • Fill out the online form and unlock your account or recover your username.
  • You can select your email address or mobile number registered with your digital banking account to receive your username.

How to enroll in the TDECU online banking services?

Digital banking is a great way to access banking services from the comfort of sitting at home. There is no need to visit your bank, you just need a digital banking account.

TDECU Credit Union offers a secure and easy-to-access online banking facility. If you want to enjoy TDECU banking services through a digital medium, you can enroll in online banking services.

Please check the below registration process.

  • Open the TDECU official website
  • Click the Log In link at the top right side and again click the Enroll in Digital Banking link located on the login form.
  • An online enrollment form will appear on the screen (as shown below).
TDECU digital banking enrollment page
  • You will have to fill out this registration form.
  • Complete all the enrollment steps and create your new Username and Password.

Business and Commercial banking enrollment:

If you are a Business and Commercial Member then you can contact the customer service team. A customer service representative will assist you to open a business banking account. You may also visit the TDECU branch directly during working hours.

How to log in and make a TDECU loan or credit card payment?

If you have taken any loan or auto loan or you are using a TDECU credit card product then you can easily pay the required monthly bills. There are different payment options available for all customers.

  • Payment through an online banking account
  • Online payment without login
  • Recurring payment
  • Phone payment
  • Phone payment through TDECU Member Care
  • Pay by visiting any local member center

i-Payment through an online banking account:

You can make a payment through your digital banking account. After login in, you can make a payment by using the available online payment options such as credit cards/debit cards, etc. You can also transfer funds from your saving or checking account to your credit card or loan account.

  • Visit the TDECU login page and log in to your account.
  • Click on the “Transfer & Pay” link in the top menu.
  • Click “Pay My Credit Card” or “Pay My Loan“.
  • If you have a bank account to make a payment then select that or add a new external account to make a payment.
  • Select the credit card or loan account you want to make a payment for.
  • Enter the required information such as payment amount, payment date, etc.
  • Review all information and press the Submit button to pay your credit card/loan bill.

ii-Direct online payment without login in:

  • Visit the TDECU payment page and click the Make a payment button.
  • You will be redirected to an external payment page managed by ACI Payments, Inc.
  • Now enter the below information and make a payment.
    • Loan or Credit Card Account Number
    • Last 4 of Digits Social Security Number/EIN
    • Date of Birth (MMDDYYYY)

iii-Recurring payment:

You can also set up a recurring payment plan from your online account. After set up, the required credit card or loan payment will be debited from your bank account.

iv-Phone payment:

Please call the payment phone number 1-877-255-1400 and pay your credit card or loan bill with the help of the automated line. Please keep ready your account information.

v-Phone payment through TDECU Member Care:

You can also pay your bill by taking the help of TDECU Member Care. You can speak to a TDECU representative by calling 1-800-839-1154. This service is not free and a $10 fee will be applied to every transaction.

vi-Pay by visiting any local member center:

Visit any TDECU local member center and make an in-person payment. Please check below how you can find the nearest location and fix an appointment.

Note: If you make a payment before 6:00 PM CST on any business day, it will be posted to your account on the same day.

TDECU Insurance Agency login

All customers who want to access their insurance policy can log in to their online account by visiting the TDECU Insurance Agency website. Please check the below login steps.

  • Visit the official website.
  • Click the Access Your Policy link under the Insurance menu item.
  • You will be redirected to the TDECU Insurance agency login page.
  • Enter your Email address and password and click the Log-In button to access your policy account.
  • After login in, you can view your policy or download a PDF file.

Customer Service

For any kind of issues related to your online banking account or other accounts, please get help through the below contact details.

Phone number: 1-800-839-1154 (24/7).

Mailing Address:

1001 FM 2004
Lake Jackson, TX 77566

Schedule an appointment:

You can also schedule an appointment online through the official website.

The below-mentioned links may be helpful for all TDECU Credit Union customers to access different types of information.

1-Official website:

2-TDECU Online banking login page:

3-TDECU online banking enrollment page:

4-TDECU Loan/Credit Card payment page:

5-TDECU password reset page:

6-TDECU username recovery page:

7-Find the nearest TDECU location and ATM:

8-Schedule an online appointment:

9-Make credit card/loan payment without login:

10-TDECU Insurance Agency login:


How to find TDECU’s nearest member center locations?

If you want to visit the nearest TDECU branch then you can search for the nearest location through the location finder page on the official website. We are sharing steps so that you can easily find the location.

-Visit the official website.
-Click the Locations link at the top bar on the official website.
-Move down the page, you will find location filters on the left side and Google Map listings on the right side.
-Enter the location name, address, or ZIP code and press the Go button.
-You can also select any below options to filter the specific locations

i-TDECU Member Centers
ii-Surcharge-Free ATMs
iii-Deposit Taking ATMs
iv-Allpoint+ Cash Deposit ATMs

-Now you will see a list of all TDECU locations nearest to your location. If you click on any location, a mini pop-up will appear on the screen where you can find the below details about that branch/location.

iii-Working Hours, Lobby Hours, Drive Thru Hours
iv-ATM details, etc.

How can I schedule an appointment with the TDECU credit union?

An online appointment scheduling facility is available for all customers. Customers can book an appointment and visit the branch at the scheduled time. Please follow the below steps to schedule an appointment.

-Visit the appointment page on the TDECU website.
-Click the Find a Location button.
-Search for the nearest location.
-Click the Schedule an appointment link
-Select a reason for the appointment.
-Select your time slot, click the Continue button
-Enter your personal details and press the Continue button to fix your appointment.

What type of payment methods are accepted for making a payment?

If you want to make a payment for your credit card or loan then you can use your TDECU debit card, checking, or savings account to make a payment. Other payment methods may be available at the time of the payment process.

Can I cancel my payment?

Please login to your account and check if the payment is in pending status. If it is then you can cancel it. If you have used any other payment option then please speak to the customer service team.


Texas Dow Employees Credit Union also known as TDECU is the fourth-largest credit union in Texas and the largest credit union in Houston.

Founded in 1955, currently TDECU is managing 372,000 members’ accounts. Currently, TDECU has 38 service locations, including 34 Member Centers, and a total assets size of over $4.7 billion.

TDECU is helping all member’s financial dreams by providing all financial and banking services at a very minimum cost and also engaging in volunteer work for society.


Bank nameTexas Dow Employees Credit Union
Founded in1955
Chief Executive OfficerIsaac Johnson
Number of employees900+
Number of locations (US)35+
HeadquarterLake Jackson, TX
FDIC MemberYes
Customer service number(800) 839-1154
Routing Number313185515

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